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- Tasks: Manage customer orders and develop relationships through friendly service and proactive outreach.
- Company: Established B2B office supplies and print company with a strong local presence.
- Benefits: Competitive salary, uncapped commission, and full training provided.
- Other info: Flexible full or part-time roles available with great career growth potential.
- Why this job: Join a supportive team and make a real impact in customer service and sales.
- Qualifications: Enthusiastic, motivated, and able to manage time effectively.
The predicted salary is between 25000 - 35000 £ per year.
Our client is a small but well established B2B Office Supplies and Print company based in Godalming with a strong local emphasis. They supply a comprehensive range of business products and print to companies throughout West Surrey and North East Hampshire. Their clients are loyal because they provide a friendly and reliable service with prices that allow them to compete with the national players.
They require a Customer Services, Sales & Operations Co-ordinator to manage the complete process from receipt to fulfilment of orders, and to actively develop the customer base. The ideal candidate will be friendly and motivated, have the ability to liaise with customers and suppliers and have the confidence to take initiative where necessary.
JOB ROLE- Receive and process customer enquiries and orders via email, web and telephone
- Place orders with suppliers
- Develop and expand customer base through telesales and email marketing campaigns
- Maintain regular contact with regular customers to maintain and further develop relations and business opportunities
- Assist with print production – full training provided
- Check, organise and pack goods for delivery
- A range of general administrative responsibilities
- Enthusiastic and motivated
- Friendly and outgoing
- Ability to manage time effectively
- Full training provided
- £25k - £35k
- Uncapped commission
If this sounds like the opportunity for you, please apply ASAP.
Customer Services, Sales & Operations in Godalming employer: Acapella Recruitment Ltd
Contact Detail:
Acapella Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services, Sales & Operations in Godalming
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and suppliers, being able to articulate your thoughts clearly is key. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Services, Sales & Operations in Godalming
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Services, Sales & Operations role. Highlight any relevant experience in customer service or sales, and don’t forget to showcase your friendly and outgoing personality!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your enthusiasm for the position and how you can contribute to developing the customer base and maintaining strong relationships.
Showcase Your Initiative: In your application, give examples of times when you’ve taken the initiative in previous roles. This will demonstrate your proactive attitude, which is key for managing customer enquiries and expanding the customer base.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our friendly team!
How to prepare for a job interview at Acapella Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and what makes them stand out in the B2B office supplies market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your People Skills
Since this role involves liaising with customers and suppliers, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed customer relationships or resolved issues. A friendly and outgoing attitude will go a long way!
✨Be Ready for Role-Specific Questions
Expect questions about order processing, customer enquiries, and sales strategies. Brush up on your knowledge of telesales and email marketing campaigns, as these are key aspects of the job. Prepare specific examples from your past experiences that highlight your ability to handle these tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.