Inside Sales Representative Europe

Who We Are: ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime through the provision of anti-money laundering/counter-terrorism financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals, while the CGSS certification is its premier specialist qualification for sanctions professionals. ACAMS has recently expanded its certification portfolio to include the Certified Anti-Fraud Specialist (CAFS), designed to equip professionals with the tools to detect, investigate, and prevent financial fraud. Through its 60+ Chapters and a robust calendar of global conferences, symposiums, and training events, ACAMS brings together members of the AFC community from around the world to exchange ideas, strengthen networks, and drive meaningful change.

Opportunity at a Glance: ACAMS is seeking a motivated and results-driven Inside Sales Representative with minimum 2 years of experience in sales, specifically in business-to-consumer (B2C) environments, to focus on Europe. In this role, you will be responsible for selling [Company’s Products/Services] directly to consumers in Europe. The ideal candidate is customer-focused, proactive, and has a strong ability to connect with a wide range of consumer demographics.

Responsibilities:

• Lead Qualification: Identify and qualify potential customers in assigned markets through inbound and outbound calls, emails, social media, and other outreach methods.
• Sales Execution: Present and promote [Company’s Products/Services] to prospective consumers, understanding their needs and offering tailored solutions suitable for market demands.
• Customer Relationship Management: Build and maintain strong relationships with individual customers, ensuring customer satisfaction and fostering brand loyalty.
• Sales Pipeline Management: Use CRM software to manage leads from assigned countries, track consumer interactions, and forecast sales opportunities.
• Negotiation & Closing: Prepare and deliver accurate product information, negotiate with customers, and close sales, keeping in mind the price sensitivity and purchasing behaviours of assigned markets.
• Collaboration: Work closely with the sales team and other departments (marketing, customer service, etc.) to align strategies and meet B2C sales goals in assigned markets.
• Market Knowledge: Stay informed about industry trends, consumer preferences, and economic conditions in assigned countries to identify new sales opportunities.

This role is eligible for participation in ACAMS' sales incentive program with the terms of participation to be determined based upon responsibilities and qualifications as well as program terms.

Qualifications:

• Minimum 2 years of experience in sales, with a strong focus on B2C sales.
• Proven ability to meet or exceed sales quotas in Europe or emerging consumer markets.
• Excellent communication, negotiation, and interpersonal skills tailored for diverse consumer audiences.
• Strong customer service skills with a customer‑centric attitude.
• Ability to work independently and as part of a team.
• Experience using CRM software and other sales tools.
• Strong organizational skills and attention to detail.
• Bachelor’s degree in business, Marketing, or related field (preferred but not required).
• Basic knowledge of AML, Sanction or Fraud space is a plus.
• Sales‑driven mindset with a passion for exceeding targets in B2C environments.
• Ability to adapt to the purchasing behaviors and preferences of Europe market consumers.
• Problem‑solving skills with the ability to think strategically, particularly in Europe consumer markets.
• Self‑motivation and high energy level.
• Proven interpersonal skills and the ability to market, sell, and communicate programs to a wide audience.
• General PC and Microsoft Office skills required.
• Knowledge of LinkedIn Sales Navigator a plus.

Languages: Must be fluent in English and at least in another European Language (highly prefer French or German).

EEO: We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug‑free workplace.