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- Tasks: Be the friendly face of our academy, welcoming visitors and managing queries.
- Company: Join Westbourne Academy, a supportive environment dedicated to student welfare.
- Benefits: Enjoy personal development, pension scheme, discounts, and flexible working options.
- Other info: We value diversity and inclusion, welcoming all applicants.
- Why this job: Make a positive impact in a vibrant school community while developing your skills.
- Qualifications: GCSEs in English and Maths, plus great communication and Microsoft Office skills.
The predicted salary is between 21661 - 22353 £ per year.
Academy Receptionist NJC Point 4 - 6 £21,661 to £22,353 per annum 37 hours per week, Term time only
Working hours: Mon – Thurs 08:00–16:00 / Fri 08:00–15:30
Westbourne Academy are looking for an Academy Receptionist to join our dedicated team and uphold the Academy’s vision and values.
About you
We are looking for a positive and committed individual who has excellent organisational and interpersonal skills, a pro‑active approach and the ability to work independently, as well as the ability to relate well to visitors, staff and students. The receptionist works at the front of school, creates a good first impression for visitors and phone callers and values safeguarding and security. The receptionist deals with a wide range of academy and community stakeholders and their queries, and they are the first point of contact. Confidentiality and tact are needed at all times, and the Receptionist must know when and whom to refer matters of concern.
Responsibilities
- Act as the first point of contact for visitors, staff and students.
- Answer telephone calls and forward messages.
- Manage front of school security and safeguarding procedures.
- Maintain confidentiality of sensitive information.
- Refer matters of concern to appropriate staff.
Qualifications
- GCSE grade C/4 or above in English and Maths.
- Excellent verbal and written communication skills.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook).
Benefits
- Continuous personal development programmes.
- Pension scheme.
- Employee assistance programme (EAP).
- Recognition and reward scheme.
- Cycle‑to‑work scheme.
- Discounts on many major high street brands.
Westbourne Academy is committed to safeguarding and promoting the welfare of children. The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE update 2025. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.
Academy ReceptionistEDV/2026/WA/52000 in Suffolk employer: Academy Transformation Trust
Contact Detail:
Academy Transformation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academy ReceptionistEDV/2026/WA/52000 in Suffolk
✨Tip Number 1
Make sure you research Westbourne Academy and its values before your interview. Knowing their mission will help you connect your skills and experiences to what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As the first point of contact, you’ll need to be friendly and approachable. Try role-playing with a friend or family member to get comfortable answering questions and handling different scenarios.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Think of examples where you’ve successfully managed multiple tasks or dealt with challenging situations. This will show them you can handle the busy environment of a school reception.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Academy ReceptionistEDV/2026/WA/52000 in Suffolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Westbourne Academy.
Tailor Your Application: Make sure to tailor your application specifically for the Academy Receptionist position. Highlight your organisational skills and experience in dealing with visitors and staff, as these are key to making a great first impression!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Academy Transformation Trust
✨Know the Academy's Vision
Before your interview, take some time to research Westbourne Academy's vision and values. Understanding what they stand for will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Show Off Your Organisational Skills
As an Academy Receptionist, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed your time or organised events. This will demonstrate your ability to handle the busy front desk environment.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and staff, it's crucial to communicate clearly and effectively. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable.
✨Emphasise Confidentiality and Tact
Given the sensitive nature of the information you'll handle, be prepared to discuss how you would maintain confidentiality and deal with concerns. Share specific examples of how you've handled sensitive situations in the past, highlighting your discretion and professionalism.