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- Tasks: Be the friendly face of our academy, welcoming visitors and managing communications.
- Company: Join Westbourne Academy, a supportive environment dedicated to student welfare.
- Benefits: Enjoy personal development, pension scheme, discounts, and flexible working options.
- Other info: We value diversity and inclusion, welcoming all applicants.
- Why this job: Make a positive impact in a vibrant school community while developing your skills.
- Qualifications: GCSEs in English and Maths, plus great communication and Microsoft Office skills.
The predicted salary is between 21661 - 22353 £ per year.
Academy Receptionist
NJC Point 4 - 6 £21,661 to £22,353 per annum
37 hours per week, Term time only
Working hours: Mon – Thurs 08:00–16:00 / Fri 08:00–15:30
Westbourne Academy are looking for an Academy Receptionist to join our dedicated team and uphold the Academy’s vision and values.
About you
We are looking for a positive and committed individual who has excellent organisational and interpersonal skills, a pro‑active approach and the ability to work independently, as well as the ability to relate well to visitors, staff and students. The receptionist works at the front of school, creates a good first impression for visitors and phone callers and values safeguarding and security. The receptionist deals with a wide range of academy and community stakeholders and their queries, and they are the first point of contact. Confidentiality and tact are needed at all times, and the Receptionist must know when and whom to refer matters of concern.
Responsibilities
- Act as the first point of contact for visitors, staff and students.
- Answer telephone calls and forward messages.
- Manage front of school security and safeguarding procedures.
- Maintain confidentiality of sensitive information.
- Refer matters of concern to appropriate staff.
Qualifications
- GCSE grade C/4 or above in English and Maths.
- Excellent verbal and written communication skills.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook).
Benefits
- Continuous personal development programmes.
- Pension scheme.
- Employee assistance programme (EAP).
- Recognition and reward scheme.
- Cycle‑to‑work scheme.
- Discounts on many major high street brands.
Closing date: Thursday 07 May 2026
Interview date: To be confirmed
Westbourne Academy is committed to safeguarding and promoting the welfare of children. The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE update 2025. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.
Academy ReceptionistEDV/2026/WA/52000 in Ipswich employer: Academy Transformation Trust
Contact Detail:
Academy Transformation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academy ReceptionistEDV/2026/WA/52000 in Ipswich
✨Tip Number 1
Make sure you research Westbourne Academy and its values before your interview. Knowing the ins and outs of the academy will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As the first point of contact, you'll need to be confident and clear when speaking with visitors and staff. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you present yourself professionally. A smart outfit can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Academy ReceptionistEDV/2026/WA/52000 in Ipswich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Westbourne Academy.
Tailor Your Application: Make sure to tailor your application specifically for the Academy Receptionist position. Highlight your organisational skills and any relevant experience that showcases your ability to handle queries and maintain confidentiality.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us easily see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Academy Transformation Trust
✨Know the Academy's Vision
Before your interview, take some time to research Westbourne Academy's vision and values. Understanding what they stand for will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Academy Receptionist, excellent verbal and written communication skills are crucial. Prepare examples of how you've effectively communicated in previous roles, whether it's handling difficult phone calls or writing clear emails. This will demonstrate your ability to be the first point of contact.
✨Highlight Your Organisational Skills
Being organised is key in this role. Think of specific instances where you've successfully managed multiple tasks or maintained confidentiality. Share these examples during your interview to illustrate your proactive approach and ability to work independently.
✨Prepare for Safeguarding Questions
Given the importance of safeguarding in this position, be ready to discuss how you would handle sensitive information and refer matters of concern. Familiarise yourself with safeguarding procedures and be prepared to explain how you would ensure the safety and security of students and visitors.