At a Glance
- Tasks: Support students with financial aid processes and provide guidance on funding options.
- Company: Join the Academy of Art University, a hub for aspiring artists in San Francisco.
- Benefits: Enjoy health insurance, 401k options, paid vacation, and free tuition for one course each semester.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
- Why this job: Make a difference in students' lives while developing your professional skills in a creative environment.
- Qualifications: Experience in financial aid preferred; passion for student success is essential.
Financial Aid Representative page is loaded## Financial Aid Representativelocations: San Francisco Campustime type: Full timeposted on: Posted Todayjob requisition id: R0003895Academy of Art University is seeking an experienced full-time Student Financial Services Representative to support new and continuing students. If you have an appreciation for the arts and education and desire to work on-site at our campus in San Francisco, Academy of Art University encourages you to consider joining our team. Student Financial Services Representative communicate with students, by phone, email and sometimes virtually, every day. This position offers a rewarding opportunity to work with aspiring artists in a world-class city, while honing your professional skills in a dynamic, innovative, and engaging work environment.**Responsibilities:*** Independently manage a portfolio of continuing students through the financial process* Answer student questions and anticipate financial concerns in a manner that is customer focused. Where necessary, counsel students to ensure financial obligations are honored* Analyze and evaluate student financial need and review funding sources including Federal Supplemental Educational Opportunity Grant, Pell Grant, Direct Loans, Cal Grant, Private Loans, and other financial aid programs* Inform and advise students and parents regarding eligibility and responsibilities of financial aid programs; interpret and explain policies, application procedures and availability of funding from various sources* Review and evaluate required documentation and package awards in accordance with established guidelines; interpret and apply Federal, State, and Institutional regulations to determine and certify student eligibility* Provides assistance in collections and communications regarding student accounts* Counsels students on resolving debt incurred and answers questions about their account* Track all financial aid documents. such as, FAFSA, Entrance Counseling, Stafford/Plus-Promissory notes, Award Notification, Manifesting Stafford Loans and Parent Plus Loan & Promissory Note and Exit Counseling* Keep students informed of their financial aid file and refund status* Run periodic reports prior to and during the term to determine which students have not completed their financial aid file; contact all students with an incomplete file* Checks NSLDS (National Student Loan Data System) and COD (Common Origination and Disbursement) to determine students who previously attended college* Inform and advice students regarding VA benefit eligibility, explain policies and discuss required documentation for certification* Work with other departments on all continuing students who have not completed their financial aid file; contact all students who have not applied for financial aid, have incomplete files, and or have gaps between financial aid and total costs**Qualifications:*** At least one year of financial aid experience preferred* Bachelor\'s Degree preferred* Passionate about student success and higher education* Empathetic, patient, and positive* Excellent phone and written communication skills* Excellent time management and organizational skills* Attention to detail* Able to thrive in a dynamic and deadline-driven environment**This is an on-site role at 79 New Montgomery, working 8 hours between 8:00 am and 7:00 pm, Monday - Friday.**Compensation: $24.04 per hour**Benefits:**Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days\' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester. ***Application Deadline: September 30, 2025***IND123##*Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR@academyart.edu.*Academy of Art University, established in 1929 by Richard S. Stephens, transforms aspiring students into professional artists and designers. For three generations, the Stephens family has been devoted to the development of aspiring artists and has held the fundamental belief that with proper instruction, hard work and dedication, students can learn the skills necessary to become artistic professionals. #J-18808-Ljbffr
Student Financial Services Representative in Stafford employer: Academy of Art University
Academy of Art University is an exceptional employer, offering a vibrant work culture in the heart of San Francisco, where you can support aspiring artists and contribute to their educational journey. With comprehensive benefits including health insurance, a 401k plan, and the unique opportunity for employees to take tuition-free courses, the Academy fosters professional growth and a commitment to student success in a dynamic and innovative environment.
Contact Details:
Academy of Art University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Financial Services Representative in Stafford
✨Tip Number 1
Get to know the company! Research the Academy of Art University and its values. When you understand their mission, you can tailor your conversations to show how you fit into their culture and goals.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with students daily, it’s crucial to convey information clearly and empathetically. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events related to financial aid. Building relationships can give you insider knowledge and potentially a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the Academy of Art University.
We think you need these skills to ace Student Financial Services Representative in Stafford
Financial Aid Knowledge
Customer Service Skills
Analytical Skills
Communication Skills
Time Management
Organisational Skills
Attention to Detail
Empathy
Problem-Solving Skills
Knowledge of Federal and State Regulations
Data Tracking and Reporting
Counselling Skills
Ability to Work in a Deadline-Driven Environment
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for student success and higher education shine through. We want to see that you genuinely care about helping students navigate their financial journeys.
Tailor Your Experience:Make sure to highlight any relevant financial aid experience you have. We’re looking for someone who can manage a portfolio of students, so share specific examples of how you've done this in the past.
Be Clear and Concise:Your written communication skills are key for this role. Keep your application clear and to the point, while still showcasing your personality. We appreciate a good balance of professionalism and warmth!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our San Francisco campus.
How to prepare for a job interview at Academy of Art University
✨Know Your Financial Aid Basics
Before the interview, brush up on the various financial aid programs like Pell Grants and Direct Loans. Being able to discuss these confidently will show your understanding of the role and impress the interviewers.
✨Show Your Empathy
As a Student Financial Services Representative, you'll be dealing with students who may be stressed about their finances. Practice demonstrating empathy in your responses during the interview. Share examples of how you've helped others in similar situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics or how they support student success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
✨Highlight Your Communication Skills
Since this role involves a lot of communication, be ready to showcase your phone and written communication skills. You might even want to prepare a brief example of how you've effectively communicated complex information in the past.
