At a Glance
- Tasks: Lead the team and manage daily operations at a vibrant live events venue.
- Company: Join Academy Music Group, the UK's top live music venue operator with a rich cultural legacy.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a focus on work-life balance.
- Other info: Flexible hours required; we celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be at the heart of Birmingham's live entertainment scene, driving creativity and collaboration.
- Qualifications: Experience in live entertainment or venue management is essential; strong leadership skills are a must.
The predicted salary is between 36000 - 60000 £ per year.
General Manager, O2 Institute Birmingham
General Manager, O2 Institute Birmingham
Get AI-powered advice on this job and more exclusive features.
Role
The General Manager is a key role within the organisation, accountable for the wider team at O2 Institute Birmingham and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this high-volume venue in the heart of Birmingham. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Job Summary:
Venue: O2 Institute Birmingham
Company: Academy Music Group
Location: Birmingham
Reports to: Divisional manager
Working hours: Full-time
Role
The General Manager is a key role within the organisation, accountable for the wider team at O2 Institute Birmingham and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this high-volume venue in the heart of Birmingham. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Our team
The General Manager is the linchpin for the team at O2 Institute Birmingham, an established and thriving venue where our shows and events are as diverse as the individuals within it. The successful candidate will be drawn to managing, training and supporting an innovative team in a fast-paced live environment, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About You
- Successful background in the live entertainment industry or venue management
- Experience of working as a manager or an operational role within a high-volume venue
- Proven track record in managing live performances and club events
- Knowledge of health and safety regulations and licensing
- Excellent communication and diplomacy skills
- Management experience of a large team
- Proficient in Microsoft Office packages
- Understanding of booking and promotions of live events
- Excellent control of operating costs and budgeting
- Self-motivated and results driven
- Personal licence holder
- First-class client and customer service
- Demonstrable leadership and motivation of others
- Passionate and enthusiastic for the live events and club industry
- Flexibility to work irregular hours (weekends/evenings/public holidays)
- Willingness to build positive working relationships
- A proactive leader in problem-solving who can negotiate solutions
- Strong awareness of P&L
- A dynamic, forward-thinking manager to deliver exceptional service
- Commercial ability to drive the business forward
- Meet Company business objectives and manage operations
- Maximise the events diary
- Act as the first point of contact for all contracted events
- Maintain and develop client relationships
- Implement efficient business strategies as directed by the Company
- Duty manage events and programming to the highest quality
- Generate new business opportunities for commercial success and profitability
- Meet or exceed annual budgets
- Ensure all paperwork and reporting is completed and professionally retained
- Management and accountability for forecasting and budgeting
- Oversee all licencing administration, risk assessment and due diligence
- Adhere to all existing and new health and safety legislation
- Periodic testing and certification of venue equipment
- Control all operating costs in line with set targets
- Manage expenditure for all venue departments
- Ensure the venue is maintained to the highest standards
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner
- Lead on compliance for all Company working practices
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law
- Work collaboratively with the venue team, local authority and Company head office
- Support all training requirements and annual appraisals for full-time employees
- Increase employee productivity
- To publicly represent the venue and Company in a professional manner
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Wednesday 30th July 2025. We reserve the right to close applications at any time so encourage early application where possible.
#AMG
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Academy Music Group by 2x
Get notified about new General Manager jobs in Birmingham, England, United Kingdom .
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 day ago
West Midlands, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 3 weeks ago
Lead General Manager - Birmingham New Street
Birmingham, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
Stratford-Upon-Avon, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 2 days ago
Coleshill, England, United Kingdom 10 hours ago
Royal Leamington Spa, England, United Kingdom 2 weeks ago
Newbold Pacey, England, United Kingdom 4 days ago
Birmingham, England, United Kingdom 2 weeks ago
Warwick, England, United Kingdom 3 weeks ago
Warwick, England, United Kingdom 1 week ago
Asset & Wealth Management - Birmingham - Associate / Vice President - Software Engineering
West Midlands, England, United Kingdom 1 week ago
General Manager Birmingham, Cool Bar Group : A GBP 50,000+ OTE + Bonus and Service Charge
West Midlands, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrGeneral Manager, O2 Institute Birmingham employer: Academy Music Group
At Academy Music Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As the General Manager of the O2 Institute Birmingham, you will lead a passionate team in a dynamic environment, with ample opportunities for professional growth and development in the live events industry. Our commitment to diversity and inclusion ensures that every employee can bring their whole self to work, while our focus on work-life balance allows you to enjoy a fulfilling career in one of the UK's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, O2 Institute Birmingham
✨Tip Number 1
Familiarise yourself with the O2 Institute Birmingham and its events. Attend shows or visit the venue to understand its atmosphere and operations. This will help you speak knowledgeably about the venue during interviews.
✨Tip Number 2
Network within the live events industry. Connect with professionals on platforms like LinkedIn, and attend industry events to build relationships. This can lead to valuable insights and potential referrals for the General Manager position.
✨Tip Number 3
Showcase your leadership skills by volunteering for management roles in local events or community projects. This hands-on experience will demonstrate your ability to manage teams and operations effectively, which is crucial for the role.
✨Tip Number 4
Research the latest trends in the live events industry, especially regarding health and safety regulations. Being well-informed will not only prepare you for interviews but also show your commitment to maintaining high standards at the venue.
We think you need these skills to ace General Manager, O2 Institute Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the live entertainment industry and venue management. Focus on specific achievements that demonstrate your ability to manage high-volume venues and lead teams effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the live events industry. Mention specific experiences that align with the responsibilities of the General Manager role, such as managing events or developing client relationships.
Highlight Relevant Skills:In your application, emphasise skills that are crucial for the role, such as leadership, budgeting, and compliance with health and safety regulations. Use examples from your past roles to illustrate these skills.
Showcase Your Vision:Demonstrate your understanding of the O2 Institute Birmingham's mission and how you can contribute to its success. Share ideas on how you would maximise the events diary and generate new business opportunities.
How to prepare for a job interview at Academy Music Group
✨Show Your Passion for Live Events
Make sure to express your enthusiasm for the live events industry during the interview. Share specific experiences that highlight your passion and how it drives your work, as this role requires a genuine love for the sector.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Discuss your approach to motivating staff and fostering collaboration, as these are key aspects of the General Manager role.
✨Know Your Numbers
Be ready to discuss your experience with budgeting and P&L management. Highlight any past successes in controlling costs and driving profitability, as financial acumen is crucial for this position.
✨Familiarise Yourself with Health and Safety Regulations
Understand the relevant health and safety legislation that applies to live venues. Be prepared to discuss how you have implemented safety measures in previous roles, as compliance is a significant part of the General Manager's responsibilities.
