Job Summary General Manager Venue: O2 Academy Liverpool Company: Academy Music Group Location: Liverpool Reports to: Divisional Manager Working Hours: Full time Job Type: Permanent Role Description The general manager is a key role within the organisation, accountable for the wider team at O2 Academy Liverpool and management of the day‑to‑day business and operational functions. A dynamic manager will lead exceptional delivery within this iconic venue in the heart of Liverpool. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events. About the Team O2 Academy Liverpool is one of the city’s leading landmark live entertainment venues. Our shows and events are as diverse as the individuals within it. The successful candidate will manage, develop and motivate an innovative team to ensure high‑quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone. Collaboration is at the heart of everything we do. About You Successful background in the live entertainment industry or venue management Experience of working as a manager or an operational role within a high‑volume venue Proven track record in managing live performances and club events Knowledge of health and safety regulations and licensing Excellent communication and diplomacy skills Management experience of a large team Proficient in Microsoft Office packages Understanding of booking and promotions of live events Excellent control of operating costs and budgeting Self‑motivated and results driven Personal licence holder First‑class client and customer service Demonstrable leadership and motivation of others Passionate and enthusiastic for the live events and club industry Flexibility to work irregular hours (weekends/evenings/public holidays) Willingness to build positive working relationships A proactive leader in problem‑solving who can negotiate solutions Strong awareness of P
