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- Tasks: Assist in managing ticketing operations for live events and ensure smooth processes.
- Company: Join Academy Music Group, part of the world's leading live entertainment company.
- Benefits: Inclusive work environment, professional development, and opportunities to grow your career.
- Why this job: Be at the heart of the live events industry and make a real impact.
- Qualifications: Strong admin skills; experience with ticketing systems is a plus but not essential.
- Other info: Flexible working hours and a supportive team culture await you.
The predicted salary is between 30000 - 42000 £ per year.
The Ticketing Assistant is a key role in the day to day running of the Ticketing Department and will contribute to the effective running of our core business objectives and commercial targets. The role demands flexibility working to numerous deadlines throughout the day. You will need to maintain a high level of accuracy and efficiency whilst assisting with all aspects of ticketing for the company. This role requires high levels of motivation and passion for the entertainment industry.
The AMG Ticketing department is the central point of contact for 20 Academy Music Group venues across the country. We assist the venues with all ticketing matters, working with senior management and our ticketing partner. The successful candidate will be part of a busy team which helps keep the ticketing operations at all venues running consistently and smoothly while offering advice and support.
About You
- Ideally, you’ll have experience in ticketing platforms/systems and box office environment but very strong administrators without this experience are also welcome to apply.
- Proficient in Microsoft Office packages, specifically Excel and Outlook.
- Strong communication skills.
- Outstanding attention to detail.
- Professional conduct when handling sensitive and embargoed info.
What We Need
- Passion and enthusiasm for the live events industry.
- Willingness to build positive working relationships.
- To deliver and maintain accurate information and reporting.
- Ability to work to deadlines demonstrating excellent time management skills.
- Ability to work collaboratively alongside the managers in a shared inbox.
- Ability to take initiative and work flexibly throughout the day.
- Maintain good working relationships with external clients and outlets.
What You’ll Be Doing
- Assisting with the management of the Priority site and working with the partnerships team to ensure the delivery of our partners' requirements including accurate and timely reporting.
- Monitoring all on-sales which impact on the Priority site.
- Assisting with regular checks of Box Office paperwork against the ticketing system.
- Producing regular allocation and presale statistics for presentation to our partners and the Finance department.
- Producing ticket consignments for smaller outlets and external promoters, and to liaise with AMG’s appointed carrier for the distribution of stock to nominated agents.
- Collating and sending venue ticket sales to the relevant distribution list as instructed.
- Working alongside others in a positive and helpful way, carrying out ad hoc duties as directed by management.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist.
APPLICATION DEADLINE: 18th February 2026. We reserve the right to close applications.
Ticketing Assistant in Birmingham employer: Academy Music Group
Contact Detail:
Academy Music Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for the live events scene! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your experiences and what excites you about working in ticketing.
✨Tip Number 3
Prepare for interviews by researching the company and its venues. Know their recent events and ticketing strategies. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Academy Music Group. Don’t miss out on this opportunity!
We think you need these skills to ace Ticketing Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the live events industry shine through. We love seeing candidates who are genuinely excited about what we do at AMG!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, just like we do with ticketing!
Tailor Your Experience: If you have experience with ticketing platforms or box office environments, highlight that in your application. But if you're a strong administrator without that experience, don’t hesitate to showcase your relevant skills instead!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Academy Music Group
✨Know Your Ticketing Systems
Familiarise yourself with common ticketing platforms and systems. Even if you haven't worked directly with them, showing that you’ve done your homework will impress the interviewers. Mention any relevant experience or skills that could translate well into this role.
✨Show Your Passion for Live Events
Make sure to express your enthusiasm for the live events industry during the interview. Share any personal experiences you've had attending events or working in similar environments. This will help demonstrate that you’re not just looking for a job, but that you genuinely care about the industry.
✨Highlight Your Attention to Detail
Since accuracy is crucial in ticketing, be prepared to discuss examples from your past where your attention to detail made a difference. Whether it’s managing data or handling sensitive information, showcasing your meticulous nature will resonate well with the interviewers.
✨Demonstrate Team Spirit
The role requires collaboration, so be ready to talk about your experiences working in teams. Share specific instances where you contributed positively to a group project or helped resolve conflicts. This will show that you can work well with others and maintain good relationships, which is key in this role.
