Deputy General Manager, O2 Guildhall Southampton

Deputy General Manager, O2 Guildhall Southampton

Southampton Full-Time 32686 - 39950 £ / year (est.) No working from home possible
Academy Music Group Limited

At a Glance

  • Tasks: Lead venue operations and ensure exceptional delivery of live events at O2 Guildhall Southampton.
  • Company: Join Live Nation, the world's leading live entertainment company with a vibrant culture.
  • Benefits: Enjoy competitive pay, healthcare, generous leave, and access to free live events.
  • Other info: Flexible hours and opportunities for personal and professional growth in a dynamic environment.
  • Why this job: Be part of an exciting team that shapes unforgettable experiences in live entertainment.
  • Qualifications: Experience in venue management and a passion for the live events industry.

The predicted salary is between 32686 - 39950 £ per year.

Job Summary

Company: Live Nation Venue: O2 Guildhall Southampton Location: Southampton, UK Reports to: General Manager Working Hours: Full time Job Type: Fixed term contract, 18 months

Role Description

The Deputy General Manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Guildhall Southampton.

Working with the General Manager to lead exceptional delivery of our core business objectives and commercial targets.

You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our Team

The Deputy General Manager is an integral role at our prestigious entertainment venue, where our shows and events are as diverse as the individuals within it.

The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high-quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

Our Venue

O2 Guildhall Southampton is the South's largest multipurpose entertainment venue.

Hosting some of the biggest names in music from Pink Floyd and David Bowie in the 70's to bands such as Hard Fi, Manic Street Preachers, The Killers, The Kaiser Chiefs and Amy Winehouse.

With a capacity of 1,749 and in the heart of the city centre, 10 minutes from the railway station, amidst cafes, restaurants and shops it's the place to be!

About you

  • Successful background in the live entertainment industry or venue management
  • Experience of working as a manager or in an operational role
  • Proven track record in managing live performances and events
  • Knowledge of health and safety regulations and licensing
  • Excellent communication and diplomacy skills
  • Proficient in Microsoft Office packages
  • Understanding of booking and promotion of live events
  • Good control of operating costs and budgeting
  • Self-motivated and results driven
  • What we need
  • Personal licence holder
  • First-class client and customer service
  • Demonstrable leadership and motivation of others
  • Passionate and enthusiastic for the live events industry
  • Flexibility to work irregular hours (weekends/evenings/public holidays)
  • Willingness to build positive working relationships
  • A proactive organiser in problem-solving who can negotiate solutions
  • What the role includes
  • Deputise for the General Manager in overseeing all venue operations and departments
  • Duty manage events and programming to the highest standard
  • Work collaboratively with the venue team, head office and Southampton City Council.
  • Act as a point of contact and venue liaison for all contracted events and touring parties
  • Maximise the events diary with the General Manager
  • Maintain first-rate relationships with clients and partners
  • Support the general manager in forecasting and budgeting
  • Track and review cost estimates and expenses
  • Contribute to the Company business objectives and commercial targets
  • Liaise with outsourced contractors and service providers
  • Ensure all paperwork and reporting is completed and professionally retained
  • Assist the General Manager in all licencing administration and risk assessment
  • Adhere to all existing and new health and safety legislation
  • Comply with all company guidelines and working practices
  • Ensure the venue is maintained to the highest standards
  • Communicate any building or department issues to the General Manager
  • Line management and training of team members as required
  • To publicly represent the venue and company in a professional manner
  • Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife.

As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

For additional information, visit www. livenationentertainment. com

#AMG Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process.

Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Our world-class teams specialise in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.

We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.

And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career.

See what your future looks like at Live Nation Entertainment.

APPLICATION DEADLINE

2nd September 2026. We reserve the right to close applications any time.

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Deputy General Manager, O2 Guildhall Southampton employer: Academy Music Group Limited

At Academy Music Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the O2 Ritz Manchester that celebrates diversity and creativity. Our commitment to employee growth is evident through our supportive environment, where you can develop your skills in live event production while working alongside passionate professionals. With flexible working hours and a focus on work-life balance, we ensure that every team member feels valued and inspired to contribute to unforgettable live performances.

Academy Music Group Limited

Contact Details:

Academy Music Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager, O2 Guildhall Southampton

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

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Reach Out Directly to Academy Music Group Limited

Don't be shy about reaching out to Academy Music Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager, O2 Guildhall Southampton

Venue Management
Live Event Coordination
Health and Safety Regulations
Client and Customer Service
Leadership Skills
Budgeting and Cost Control
Microsoft Office Proficiency

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Academy Music Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Academy Music Group Limited

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!