At a Glance
- Tasks: Lead the iconic O2 Academy Sheffield, managing operations and maximising the events diary.
- Company: Join Academy Music Group, a leader in live music and entertainment venues.
- Benefits: Inclusive culture, professional development, and opportunities to work with top artists.
- Other info: Dynamic environment with a focus on diversity and personal growth.
- Why this job: Be at the forefront of the live events industry and make a real impact.
- Qualifications: Experience in venue management and a passion for live entertainment.
The predicted salary is between 40000 - 50000 £ per year.
Job Summary:
Venue: O2 Academy Sheffield
Company: Academy Music Group
Location: Sheffield
Reports to: Divisional Manager
Working Hours: Full time
Job Type: Permanent
Role Description
The general manager is a key role within the organisation, accountable for the wider team at O2 Academy Sheffield and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this iconic venue in the heart of the city. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
Our Team
O2 Academy Sheffield is one of the city’s leading landmark live entertainment venues, where our shows and events are as diverse as the individuals within it. The successful candidate will be managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About You
- Successful background in the live entertainment industry or venue management
- Experience of working as a manager or an operational role within a high-volume venue
- Proven track record in managing live performances and club events
- Knowledge of health and safety regulations and licensing
- Excellent communication and diplomacy skills
- Management experience of a large team
- Proficient in Microsoft Office packages
- Understanding of booking and promotions of live events
- Excellent control of operating costs and budgeting
- Self-motivated and results driven
Personal Attributes
- Personal licence holder
- First-class client and customer service
- Demonstrable leadership and motivation of others
- Passionate and enthusiastic for the live events and club industry
- Flexibility to work irregular hours (weekends/evenings/public holidays)
- Willingness to build positive working relationships
- A proactive leader in problem-solving who can negotiate solutions
- Strong awareness of P&L
- A dynamic, forward-thinking manager to deliver exceptional service
- Ability to drive the venue business forward
What You’ll Be Doing
- Meet Company business objectives and manage operations
- Maximise the events diary
- Act as the first point of contact for all contracted events
- Maintain and develop client relationships
- Implement efficient business strategies as directed by the Company
- Duty manage events and programming to the highest quality
- Generate new business opportunities for commercial success and profitability
- Meet or exceed annual budgets
- Ensure all paperwork and reporting is completed and professionally retained
- Management and accountability for forecasting and budgeting
- Oversee all licensing administration, risk assessment and due diligence
- Adhere to all existing and new health and safety legislation
- Periodic testing and certification of venue equipment
- Control all operating costs in line with set targets
- Manage expenditure for all venue departments
- Ensure the venue is maintained to the highest standards
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner
- Lead on compliance for all Company working practices
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law
- Work collaboratively with the venue team, local authority and Company head office
- Support all training requirements and annual appraisals for full-time employees
- Increase employee productivity
- To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Monday 22nd June. We reserve the right to close applications at any time so encourage early application where possible.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
General Manager, O2 Academy Sheffield employer: Academy Music Group Limited
At Academy Music Group, we pride ourselves on being a leading employer in the live entertainment industry, offering a vibrant work culture at the iconic O2 Academy Sheffield. Our commitment to diversity and inclusion ensures that every team member can thrive while pursuing their professional aspirations, supported by opportunities for growth and development. Join us in delivering exceptional live experiences in a dynamic environment where collaboration and creativity are at the forefront.
Contact Details:
Academy Music Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, O2 Academy Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Academy Music Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Academy Music Group Limited
Don't be shy about reaching out to Academy Music Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager, O2 Academy Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Academy Music Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Academy Music Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
