At a Glance
- Tasks: Turn student enquiries into applications and guide them through the process.
- Company: Join Academy Education Network, helping students find their perfect university course.
- Benefits: Earn bonuses for successful enrolments and receive training in higher education.
- Other info: Dynamic team environment with opportunities for rapid advancement.
- Why this job: Make a real difference in students' lives while growing your career in education.
- Qualifications: Experience in sales or customer service, with strong communication skills.
The predicted salary is between 23400 - 28600 £ per year.
Academy Education Network (AEN) helps students in the UK find the right university course and apply with confidence. Every day, people enquire through our website, our events and our partner forms. The Conversion Officer is the first person they speak to: you pick up each new enquiry quickly, understand what the student wants, check what they qualify for, and guide them to the right adviser or straight into an application.
You work inside our CRM, where every lead lands in your queue with the student's details, the course they asked about and the next action due. Your job is to turn enquiries into applications.
What You'll Do
- Respond to every new enquiry the same day, by phone, WhatsApp and e-mail.
- Qualify each student: course and intake, entry qualifications, student finance eligibility, location and travel.
- Book the student with the right recruitment adviser, or send the application invite yourself.
- Keep the CRM accurate: outcome of every call, next action, reason when a lead does not go ahead.
- Chase students who have gone quiet, with the follow-up schedule the CRM sets.
- Report weekly on enquiries received, contacted, booked and converted.
What We're Looking For
- At least one year in a sales, admissions, call-centre or customer-contact role, ideally in education.
- A warm, patient phone manner and clear written English; a second language spoken by our students (Romanian, Polish, Portuguese, Italian, Spanish, Bengali or Urdu) is a real advantage.
- Organised and comfortable working from a queue with targets.
- Confident with CRM software and online forms.
- Right to work in the UK.
What You'll Get
- A clear bonus for every enquiry that becomes an enrolled student.
- Training on UK higher education, student finance and our partner universities.
- A growing company where good people move up quickly.
Apply for this role
Send your CV and a short cover note to our team. We aim to respond within 5 working days. Pay and working terms are discussed at interview.
Conversion Officer in London employer: Academy Education Network Ltd
As a Speech & Language Therapist with us, you'll join a supportive and dynamic team dedicated to making a real difference in the lives of individuals with communication and swallowing disorders. Our work culture fosters collaboration and innovation, providing ample opportunities for professional growth through specialised training and mentorship. Located in London, we offer competitive NHS salaries with additional benefits, including London weighting, ensuring that your hard work is recognised and rewarded.
Contact Details:
Academy Education Network Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conversion Officer in London
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including Academy Education Network Ltd, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Academy Education Network Ltd!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Conversion Officer in London
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Academy Education Network Ltd that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Conversion Officer at Academy Education Network Ltd, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at Academy Education Network Ltd
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Academy Education Network Ltd to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
