At a Glance
- Tasks: Be the go-to person for student support and help create a positive learning environment.
- Company: Join AAC, a leading Private Education Institution dedicated to student success.
- Benefits: Dynamic work culture, diverse international students, and opportunities for personal growth.
- Why this job: Make a real difference in students' lives while working in a supportive team.
- Qualifications: Diploma or higher, strong communication skills, and a passion for helping others.
- Other info: Collaborative atmosphere with opportunities to engage in exciting student activities.
The predicted salary is between 24000 - 36000 Β£ per year.
AAC is a well-established Private Education Institution committed to providing quality education and strong student support services. We are looking for a dedicated and student-focused Student Services Executive to join our team.
Key Responsibilities
- Serve as the first point of contact for student enquiries and issues
- Monitor student attendance daily and take appropriate follow-up actions
- Process student Withdrawal and Leave of Absence requests
- Handle timely renewal and cancellation of student passes
- Provide pastoral care and counselling support to students
- Support and enforce school policies and quality student processes including:
- Student orientation
- Class scheduling
- Attendance management
- Student payment coordination
- Course surveys and feedback
- Student discipline and parent liaison
- Student progress and assessment follow-up
Job Requirements
- Minimum qualification: Diploma (or higher)
- Proficient in spoken and written English; bilingual candidates preferred
- Excellent communication and interpersonal skills
- Patient, meticulous, and detail-oriented
- Strong administrative, IT, and organisational skills
- A good team player with a positive attitude
Why Join AAC?
- Work in a dynamic education environment with diverse international students
- Opportunity to contribute to student success and wellbeing
- Supportive and collaborative team culture
Application
Interested candidates are invited to send their resume to Academies Australasia College. Only shortlisted applicants will be contacted. Join AAC and be part of a team committed to delivering outstanding student support and services.
Student Services Executive employer: ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED
Contact Detail:
ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Student Services Executive
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at AAC through LinkedIn. A friendly chat can give us insider info and maybe even a referral!
β¨Tip Number 2
Prepare for the interview by researching AAC's values and student services. We want to show that weβre not just a good fit, but the perfect match for their team!
β¨Tip Number 3
Practice common interview questions with a mate. This will help us articulate our passion for student support and showcase our communication skills.
β¨Tip Number 4
Donβt forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role.
We think you need these skills to ace Student Services Executive
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Student Services Executive role. Highlight any relevant experience in student support or administration, as we love to see how you can contribute to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for student services and how you can make a difference at AAC. Be genuine and let us know why you want to join our dynamic team.
Show Off Your Communication Skills: Since this role involves a lot of interaction with students and staff, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional β we want to see your personality too!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows youβre keen on joining our awesome team at AAC!
How to prepare for a job interview at ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Services Executive. Familiarise yourself with student support services, attendance management, and pastoral care. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your Communication Skills
As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've effectively communicated with students or colleagues. Practice articulating your thoughts clearly, as this will demonstrate your ability to handle student enquiries and issues.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle situations like a student needing support or managing attendance issues. Prepare specific examples that highlight your patience, attention to detail, and organisational skills.
β¨Emphasise Teamwork and Positivity
AAC values a supportive and collaborative team culture. Be prepared to discuss how you work well in a team and contribute positively to group dynamics. Share instances where you've supported colleagues or contributed to a positive environment, as this aligns with their values.