At a Glance
- Tasks: Manage the front office, welcoming pupils and visitors while handling enquiries and administration.
- Company: Join a friendly school in Sheerness with a supportive community.
- Benefits: Competitive pay from £14.50 per hour and potential for a permanent role.
- Other info: Immediate start available with ongoing support from the Academics Ltd team.
- Why this job: Be the first point of contact and make a positive impact in a busy school environment.
- Qualifications: Previous school reception experience and strong communication skills are essential.
The predicted salary is between 14.5 - 14.5 £ per hour.
- School Receptionist - Sheerness
- Academics Ltd are currently working with a friendly and welcoming school in
- Sheerness who are looking to appoint an experienced
School Receptionist to join their busy front office team.
Previous experience working within a school environment is essential.
We are looking for someone who understands the demands of a busy school office and can confidently manage reception duties while providing a professional and welcoming service to pupils, parents, staff and visitors.
The Role
As the School Receptionist, you will be responsible for ensuring the front office runs efficiently and professionally. Duties will include:
- Welcoming pupils, parents, visitors and staff to the school.
- Managing the school's main reception and ensuring visitors follow safeguarding procedures.
- Answering telephone calls and responding to emails and general enquiries.
- Managing incoming and outgoing post, deliveries and correspondence.
- Updating and maintaining accurate pupil and school records.
- Supporting attendance administration and other office-based tasks.
- Completing general administration including filing, scanning, photocopying and data entry.
- Providing administrative support to the wider school office and Senior Leadership Team.
- Handling confidential information professionally and appropriately.
- Helping to ensure the school office remains organised and efficient throughout the day
The successful candidate will ideally have
Previous school-based reception or administration experience - essential.
- A good understanding of working within a busy school environment.
- Experience using
SIMS, Arbor, Bromcom or another school MIS is desirable.
- Excellent communication and interpersonal skills.
- A friendly, approachable and professional manner.
- Strong organisational skills and excellent attention to detail.
- The ability to remain calm and professional when working in a busy reception.
- A strong understanding of confidentiality and safeguarding.
- An Enhanced DBS on the Update Service, or willingness to obtain one.
What We Offer
Full-time temp-to-perm opportunity.
Immediate start available.
- Pay from
- Opportunity to secure a permanent position within the school.
- Support from the dedicated Academics Ltd team throughout your placement.
- The opportunity to become an integral part of a welcoming and supportive school community.
- If you are an experienced
School Receptionist or School Administrator with previous school-based experience and are available to start
ASAP , we would love to hear from you.
Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.
School Receptionist in Sheerness employer: Academics Careers
This lovely school in Dartford is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among staff. With a strong commitment to professional development, the school provides ample opportunities for growth and leadership within the drama department, making it an ideal environment for passionate educators eager to inspire the next generation of performers.
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist in Sheerness
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Academics Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Academics Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Receptionist in Sheerness
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Academics Careers:Your cover letter is your chance to shine! Tell us why you want to work at Academics Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Academics Careers!
How to prepare for a job interview at Academics Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
