Pastoral Support Assistant - Student Services Reception - Ealing, West London
We are recruiting a confident, approachable and organised Pastoral Support Assistant to join an outstanding highschool in Ealing, West London. This is a full-time, immediate-start opportunity combining student services reception, pastoral support, attendance monitoring and school administration.
Location: Ealing, West London
Position: Pastoral Support Assistant / Student Services Receptionist
Hours: Full-Time, Monday to Friday
Start Date: Immediate
Key Responsibilities: Pastoral Support Assistant - Student Services Reception - Ealing, West London
Manage the Student Services reception, acting as the first point of contact for students requiring assistance, advice or pastoral support.
Provide day-to-day pastoral support, responding sensitively to student welfare concerns and escalating safeguarding issues appropriately.
Receive, record and report safeguarding disclosures in line with school policies and procedures.
Undertake student reception duties, including signing students in and out, managing late arrivals and recording authorised departures.
Support school attendance procedures, including first-day absence calls and following up unexplained absences.
Communicate with parents and carers by telephone and email regarding attendance, punctuality and pastoral matters.
Update SIMS attendance records, registers and student information accurately.
Monitor missing registers and provide regular updates to ensure all students are accounted for.
Support return-to-school meetings following student absence.
Maintain accurate pastoral records, attendance reports and administrative tracking systems.
Work closely with Heads of Year, the Attendance Officer and the wider pastoral team to promote student welfare and engagement.
Requirements: Pastoral Support Assistant - Student Services Reception - Ealing, West London
Previous experience working in a secondary school in a pastoral, student services, attendance, reception or administration role.
Understanding of school safeguarding procedures and student welfare.
Excellent communication and interpersonal skills, with the confidence to deal with students, parents and staff.
Strong administration, organisation and IT skills, ideally with SIMS experience.
A calm, approachable and professional manner, with the ability to manage a busy student reception.
This is an excellent opportunity...
Pastoral Support Assistant employer: Academics Careers
This lovely school in Dartford is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration among staff. With a strong commitment to professional development, the school provides ample opportunities for growth and leadership within the drama department, making it an ideal environment for passionate educators eager to inspire the next generation of performers.
