Freetrade is seeking a Customer Operations Associate to join the Transfers team in London. You will own transfer cases across ISA, JISA, GIA and SIPP, working with customers, counterparties, and internal teams to deliver accurate, timely outcomes.
You’ll gain deep knowledge of transfer rules, CREST, and stock movements, while using AI tools to boost productivity. The role emphasizes ownership, problem solving and a commitment to customer outcomes within SLA-driven processes.
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Transfers Operations Specialist (ISA/SIPP) employer: Academic Key
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a culture of innovation and collaboration. With a commitment to diversity and inclusion, we offer competitive benefits tailored to each country, including generous leave allowances and support for charitable causes. As part of a rapidly growing global team, you'll have the opportunity to work on impactful projects that shape the future of customer support, all while enjoying a dynamic and supportive work environment.
