Nivoda is seeking a Senior Customer Support Executive who is fluent in English, Italian and French, with Spanish a plus. This remote role in Europe involves handling live chat, WhatsApp, and email inquiries, resolving logistics and order issues, and coaching team members.
You will work across departments to ensure an outstanding customer experience in a fast-growing marketplace. Ideal candidates have 5+ years in online customer support, strong communication skills, and a proactive,
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Senior Support Exec – Italian & French (Remote Europe) employer: Academic Key
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a culture of innovation and collaboration. With a commitment to diversity and inclusion, we offer competitive benefits tailored to each country, including generous leave allowances and support for charitable causes. As part of a rapidly growing global team, you'll have the opportunity to work on impactful projects that shape the future of customer support, all while enjoying a dynamic and supportive work environment.
