Lovable is hiring a Head of Customer Experience to own the full spectrum of how customers succeed with Lovable, from their first interaction to enterprise adoption. This in-office role will build an agentic-first CX function at the intersection of Product, Engineering, and GTM, leveraging AI agents to scale without headcount growth.You will lead across ticketed and async support, incident response, onboarding, and enterprise CX, shaping feedback loops to influence product direction and
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Head of AI-Driven Customer Experience in London employer: Academic Key
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a culture of innovation and collaboration. With a commitment to diversity and inclusion, we offer competitive benefits tailored to each country, including generous leave allowances and support for charitable causes. As part of a rapidly growing global team, you'll have the opportunity to work on impactful projects that shape the future of customer support, all while enjoying a dynamic and supportive work environment.
