Paymentology is seeking a VP Client Success & Experience to lead and transform the global post-onboarding client organization, unifying Customer Support and Client Success Operations. You will drive adoption, retention, and operational excellence while partnering with Account Management and serving as the key product partner for clients.
The role demands strategic leadership in payments/fintech with a data-driven, AI-enabled approach to client experience and measurable outcomes at scale.
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Global VP, Client Success & Experience (AI-Driven) employer: Academic Key
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a culture of innovation and collaboration. With a commitment to diversity and inclusion, we offer competitive benefits tailored to each country, including generous leave allowances and support for charitable causes. As part of a rapidly growing global team, you'll have the opportunity to work on impactful projects that shape the future of customer support, all while enjoying a dynamic and supportive work environment.
