Ivcevidensia in Dunfermline is seeking a Resource Planner – Data Analyst to own day-to-day workforce planning and rota coordination for the contact centre. You will forecast demand, manage leave, and generate reports to support operational decisions.
You will use Microsoft Office and a workforce management system, turning data into insights and collaborating with stakeholders to ensure staffing aligns with customer needs.
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Data-Driven Resource Planner & Forecast Analyst in Dunfermline employer: Academic Key
Deliveroo is an exceptional employer that prioritises the well-being of its employees while fostering a culture of innovation and collaboration. With a commitment to diversity and inclusion, we offer competitive benefits tailored to each country, including generous leave allowances and support for charitable causes. As part of a rapidly growing global team, you'll have the opportunity to work on impactful projects that shape the future of customer support, all while enjoying a dynamic and supportive work environment.
