2nd Line IT Field Engineer β€” Hybrid (East Midlands) in Leicester

2nd Line IT Field Engineer β€” Hybrid (East Midlands) in Leicester

Leicester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Academia the Technology Group

At a Glance

  • Tasks: Provide top-notch IT support to clients both onsite and remotely.
  • Company: Join Academia the Technology Group, a leader in tech solutions.
  • Benefits: Enjoy a hybrid working model and a health cash plan.
  • Other info: Dynamic role with opportunities for career advancement in a supportive environment.
  • Why this job: Make a real difference in clients' tech experiences while growing your skills.
  • Qualifications: At least two years of IT experience and knowledge of Office 365.

The predicted salary is between 30000 - 40000 Β£ per year.

Academia the Technology Group is looking for a 2nd Line Field Engineer based in Leicester to provide exceptional IT support to clients in the East Midlands. This role emphasizes technical skills and strong customer service, as engineers will engage directly with clients through onsite and remote support.

The ideal candidate will possess at least two years of experience in a similar IT role and strong knowledge of Office 365, ITIL framework related ticketing systems, and various Microsoft technologies.

The company offers competitive benefits, including a hybrid working model and a health cash plan.

2nd Line IT Field Engineer β€” Hybrid (East Midlands) in Leicester employer: Academia the Technology Group

Academia the Technology Group is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. With a hybrid working model and competitive benefits, including a health cash plan, employees enjoy a supportive environment that fosters both technical expertise and exceptional customer service skills, making it an ideal place for IT professionals in the East Midlands to thrive.

Academia the Technology Group

Contact Details:

Academia the Technology Group Recruitment Team

We think you need these skills to ace 2nd Line IT Field Engineer β€” Hybrid (East Midlands) in Leicester

IT Support
Customer Service
Office 365
ITIL Framework
Ticketing Systems
Microsoft Technologies
Remote Support