Academia is seeking a Field-based Support Engineer, 2nd Line, to join our East Midlands team. You will handle onsite and remote IT support for clients, manage tickets, and ensure SLA targets are met while delivering excellent customer service.
You will collaborate with IT Managers, our Customer Experience team and Security specialists to keep client networks secure and systems up to date, with clear, proactive communication.
#J-18808-Ljbffr2nd‑Line IT Support Engineer – Field (East Midlands) in Leicester employer: Academia the Technology Group
Academia the Technology Group is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid environment across the UK and Greece. With a strong emphasis on professional development and growth opportunities, team members are encouraged to innovate and contribute to the company's rapid expansion while receiving comprehensive support and guidance from senior stakeholders. The unique blend of collaboration and flexibility makes this an ideal workplace for those seeking meaningful and rewarding careers in HR.
Contact Details:
Academia the Technology Group Recruitment Team
