Academia in Hemel Hempstead is seeking an Apple Systems Engineer to join the Helpdesk team, focusing on high-quality support for Mac and iOS environments managed with Jamf Pro. The role covers remote desktop support (Tier 2+), issue resolution, patch management automation, basic network diagnostics and maintaining Jamf/MDM systems, with documentation and ISO procedures.
Excellent communication and the ability to explain technical concepts to non-technical users are essential; Jamf certifications
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Apple Systems Engineer – Jamf Pro & MacOS Expert in Hemel Hempstead employer: Academia Ltd.
Academia Ltd. is an excellent employer that values its employees by fostering a collaborative work culture and providing ample opportunities for professional growth. As a Field IT Support Engineer in the East Midlands, you will benefit from a dynamic environment where your contributions directly impact client satisfaction, alongside competitive benefits and a commitment to employee development.
