Academia on a Cardiff campus seeks an Endpoint Support Team Lead to guide Level 1/2 support across five campuses, driving deployment, remediation and service improvement using Microsoft Intune and Autopilot. You will coach engineers, coordinate workloads and liaise with ITSM and security teams.
Balance operational leadership with hands-on delivery, ensuring service levels, quality standards and security controls meet university requirements while collaborating with stakeholders and senior
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Endpoint Support Team Lead (Windows & Intune) in Cardiff employer: Academia Ltd.
Academia Ltd. is an excellent employer that values its employees by fostering a collaborative work culture and providing ample opportunities for professional growth. As a Field IT Support Engineer in the East Midlands, you will benefit from a dynamic environment where your contributions directly impact client satisfaction, alongside competitive benefits and a commitment to employee development.
