Academia is currently seeking to recruit a new member of staff to support the growth of the Technical Services division.As a member of the Apple Helpdesk Team, the emphasis will be on providing high quality technical services Tier 2+ remote desktop support for OSX, iOS and Jamf Pro Issue resolution Maintenance and automation of software for patch management Basic network troubleshooting and diagnostics MDM (Jamf) solution maintenance Solutions documentation ISO procedure documentation Ability to communicate technical concepts to a nontechnical audience Key Skills Experience in managing an Apple Mac
Apple Systems Engineer - Helpdesk employer: Academia Ltd.
Academia Ltd. is an excellent employer that values its employees by fostering a collaborative work culture and providing ample opportunities for professional growth. As a Field IT Support Engineer in the East Midlands, you will benefit from a dynamic environment where your contributions directly impact client satisfaction, alongside competitive benefits and a commitment to employee development.
