Academia Ltd t/a Smartdesc is seeking a Support Engineer, 2nd Line, field-based in the East Midlands. You will handle onsite and remote IT support, manage tickets, and ensure SLA adherence.
The role emphasizes strong customer communication and ownership to drive resolution. The ideal candidate has at least two years in a similar role, is proficient with Office 365 (on prem and cloud), and knowledgeable about Azure, AD, Exchange, and security tools such as Mcafee EPO.
#J-18808-LjbffrOnsite Field IT Support Engineer - 2nd Line (East Midlands) in Leicester employer: Academia Ltd t/a Smartdesc
At Academia Ltd t/a Smartdesc, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our London-based team enjoys flexible hybrid working arrangements, comprehensive professional development opportunities, and the chance to make a meaningful impact in the field of Information Security. Join us to be part of a supportive environment where your expertise is valued and your growth is encouraged.
Contact Details:
Academia Ltd t/a Smartdesc Recruitment Team
