Academia is seeking an Apple Systems Engineer to join the Apple Helpdesk Team. The role focuses on provision of high-quality technical services and support to Jamf-managed clients, primarily on macOS and iOS platforms.
You will handle Tier 2+ remote desktop support, issue resolution, MDM maintenance, and patch management automation, alongside documenting solutions and ISO procedures. A strong communicator who can explain complex concepts to non-technical audiences will thrive in this role.
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Apple Systems Engineer - Jamf Pro & Remote Support in Hemel Hempstead employer: Academia Ltd t/a Smartdesc
At Academia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, innovation, and integrity. Located on a university campus in Cardiff, this role not only allows you to make a tangible impact on the lives of students and staff but also provides ample opportunities for professional growth and development within a rapidly expanding technology company. With benefits such as gym membership contributions, health cash plans, and increased annual leave with length of service, we ensure our employees feel valued and supported in their careers.
Contact Details:
Academia Ltd t/a Smartdesc Recruitment Team
