Academia Ltd t/a Smartdesc is seeking an Endpoint Support Team Lead on an onsite campus in Cardiff. You will lead Level 1/2 support delivery, coordinate workloads, and provide hands-on escalation support across endpoint management, Intune, and deployment projects within a university setting.
You will coach engineers, ensure SLAs, and work with stakeholders to drive continuous service improvement and security compliance.
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Campus Endpoint Support Lead — IT Ops & Mentorship in Cardiff employer: Academia Ltd t/a Smartdesc
At Academia, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, innovation, and integrity. Located on a university campus in Cardiff, this role not only allows you to make a tangible impact on the lives of students and staff but also provides ample opportunities for professional growth and development within a rapidly expanding technology company. With benefits such as gym membership contributions, health cash plans, and increased annual leave with length of service, we ensure our employees feel valued and supported in their careers.
Contact Details:
Academia Ltd t/a Smartdesc Recruitment Team
