Academia Group in the United Kingdom seeks a Senior Customer Success Manager to become a trusted technology partner for a focused portfolio of clients, helping them improve IT strategies and create technology roadmaps that genuinely improve how their organisations work.
You will own customer relationships, run QBRs, map IT health, identify risks and opportunities, and collaborate with Service Desk, Projects, Security and Pre-Sales to deliver measurable value for charities, education providers,
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Senior Strategic IT Success Partner employer: Academia Group
Academia is an exceptional employer, offering a dynamic work environment where innovation and technical expertise thrive. With a strong focus on employee growth, we provide access to the UK's largest pool of Jamf certified engineers for support and consultancy, ensuring that our team members are always learning and developing their skills. Our comprehensive benefits package, including gym membership contributions and increased annual leave with service length, reflects our commitment to employee well-being and work-life balance.
