At a Glance
- Tasks: Manage a large Apple device estate and provide top-notch technical support.
- Company: Join a leading tech company dedicated to higher education.
- Benefits: Enjoy gym contributions, health plans, extra leave, and more perks!
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and work with the latest Apple technologies.
- Qualifications: Experience with MacOS and Jamf Pro is essential.
The predicted salary is between 40500 - 49500 £ per year.
Academia is currently seeking to recruit a new member of staff to strengthen the Technical Services Team, dedicated to supporting a large higher education client with their Jamf Pro managed Apple estate. As a member of the team, the emphasis will be on providing high quality technical services & support. The ideal candidate will have experience managing a MacOS environment as the primary admin. The role will have the support and backing of the UK’s largest pool of Jamf certified engineers available for remote assistance, support and consultancy and would suit a highly competent individual with strong communication & technical skills to undertake the following duties:
- Onsite management of large Apple device estate
- Apple MacOS and iPadOS devices
- Apple School Manager
- Mix of Shared/Lab and 1 to 1
- Maintenance and automation of software for patch management
- Basic network troubleshooting, diagnostics and repair
- MDM (Jamf) solution implementation and maintenance
- Jamf Pro
- Jamf Protect & Security Cloud
- Modern Jamf technologies including Blueprints, DDM & Entra SSO device compliance
- Solutions development and maintenance
- ISO procedure documentation
- Ability to communicate technical concepts to a non-technical audience
Key Skills
- Experience in managing an Apple Mac &/or Apple iOS environment from the ground up using Jamf Pro in a current (MacOS Sequoia and above) environment
- A passion for all things technology related
- Excellent all round communication skills especially in questioning and listening.
- Excellent personal planning and work organisation skills
- Excellent telephone manner
- Ability to demonstrate solutions to customers when necessary
Experience &/or certification of any of the following:
- Jamf Certified
- Jamf Pro CCA or 300
- Jamf Protect 370
Benefits
A sneak peak at some of our employee benefits include:
- Gym membership contribution
- Health Cash Plan
- Increased annual leave with length of service
- Free annual leave on your birthday
- Length of service bonus
- Free Will Writing service
- And lots more!
Apple Systems Engineer - Onsite in Manchester employer: Academia Group
Academia is an exceptional employer, offering a dynamic work environment where innovation and technical expertise thrive. With a strong focus on employee growth, we provide access to the UK's largest pool of Jamf certified engineers for support and consultancy, ensuring that our team members are always learning and developing their skills. Our comprehensive benefits package, including gym membership contributions and increased annual leave with service length, reflects our commitment to employee well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Apple Systems Engineer - Onsite in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Academia Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Academia Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Academia Group!
✨Direct Apply to Academia Group
Let's not forget to apply directly through the Academia Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Apple Systems Engineer - Onsite in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Academia Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Academia Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Academia Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
