Academia Group is seeking a new member for the Apple Helpdesk Team to deliver high-quality technical services and support to our Jamf-managed client base in Hemel Hempstead. The role focuses on Tier 2+ remote desktop support for OSX/iOS and Jamf Pro, with responsibilities spanning patch management automation and MDM maintenance.
You will communicate complex concepts clearly to non-technical users, requiring strong customer-facing skills and a proactive approach to problem solving in a fast-paced
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Remote Apple Systems Engineer | Jamf Pro & Helpdesk in Hemel Hempstead employer: Academia Group
Academia is an exceptional employer, offering a dynamic work environment where innovation and technical expertise thrive. With a strong focus on employee growth, we provide access to the UK's largest pool of Jamf certified engineers for support and consultancy, ensuring that our team members are always learning and developing their skills. Our comprehensive benefits package, including gym membership contributions and increased annual leave with service length, reflects our commitment to employee well-being and work-life balance.
