At a Glance
- Tasks: Manage customer accounts and ensure timely invoice payments in a fast-paced environment.
- Company: Join Academia, a leading tech company redefining IT services across various sectors.
- Benefits: Enjoy gym membership contributions, health cash plans, and extra annual leave.
- Other info: Opportunities for growth in a supportive and innovative workplace.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Strong attention to detail, communication skills, and problem-solving abilities required.
The predicted salary is between 27450 - 33550 £ per year.
This is an exciting opportunity for an individual who enjoys working in a fast paced, dynamic business.
The role would suit someone who is analytical and able to resolve problems independently.
The Credit Controller will be liaising with internal teams and external customers to ensure invoices are paid on time and the finance team as a whole functions effectively.
This is a high-volume, fast-paced environment, offering an opportunity for the successful candidate to quickly develop their knowledge and make a positive contribution.
Amongst other tasks, you will be responsible for
As a Credit Controller, you will play an important role in managing customer accounts, ensuring appropriate credit is available and supporting customers to keep their monthly accounts up to date.
You will build positive relationships with customers through regular communication, so strong written and verbal communication skills, a diplomatic approach and the confidence to handle challenging conversations with professionalism and sensitivity will be key.
- Daily chasing on your assigned ledger.
- Closely monitoring debtor account balances and ensuring our Debtor Sales Outstanding (DSO) metric is always within acceptable limits
- Processing new account applications, including conducting credit checks and allocating appropriate credit limits to accounts when required
- Reconciling accounts
- Posting cash to accounts on a daily basis
- Sending reminder letters and statements on a weekly basis
- Dealing with queries and resolving issues as they arise in a timely manner.
- Dealing with finance related tickets, answering calls and taking customer payments as well as other credit control-related administrative duties.
- Administrative support within the Credit Control team, at times this may also include supporting the wider Finance function.
Key Skills
- Strong attention to detail when managing customer accounts and financial records
- Confident communicating with customers by phone and in writing, including when discussing outstanding payments
- Good understanding of credit control processes, including credit limits, account management and debt collection
- Strong numeracy skills and confidence working with financial information
- Able to prioritise workload, manage multiple accounts and meet payment deadlines
- A professional and diplomatic approach when handling payment queries and challenging conversations
- Good problem-solving skills, with the ability to investigate and resolve account discrepancies
- Comfortable working independently while also contributing positively to a team
- Good working knowledge of Microsoft Office and the ability to quickly learn finance systems such as Epicor and Xero
Why Academia?
At Academia, we are redefining the landscape of IT services across education, business, public sector and nonprofit sectors.
As an innovative and rapidly expanding technology company, we’re not just a supplier—we’re a trusted partner to thousands of clients nationwide.
With over 20 years of expertise, double-digit growth, a team of 300+ professionals and revenues exceeding £150 million in FY26, we’ve earned a reputation as a top-tier IT solutions provider.
Our dedication has been recognised with prestigious industry accolades, including the coveted CRN Reseller of the Year award.
Our ethos is simple: by delivering outstanding technology and ensuring it works seamlessly, we empower our clients to maximise their tech investments.
Their IT success is our business.
We foster a culture rooted in our people, teamwork, innovation, integrity, ambition and a commitment to exceptional customer service.
Backed by Strive Capital since 2020, we’re continuously expanding, exploring new frontiers with a strong financial and strategic foundation.
Our dedicated Lifecycle Services division exemplifies our promise to sustainability, offering comprehensive IT lifecycle solutions that reduce environmental impact.
At Academia, you’ll find more than just a job—you’ll find an opportunity to be part of one of the UK’s most exciting tech success stories.
If you’re passionate about technology, eager to make an impact and ready to grow with a dynamic, supportive team, we’d love to hear from you.
- A sneak peak at some of our employee benefits
- Gymmembershipcontribution
- Health Cash Plan
- Increasedannualleave withlength ofservice
- Free annual leave on your birthday
- Length of service bonus
- Free Will Writing service
• And more!
#J-18808-Ljbffr
Credit Controller employer: Academia Group
Academia is an exceptional employer, offering a dynamic work environment where innovation and technical expertise thrive. With a strong focus on employee growth, we provide access to the UK's largest pool of Jamf certified engineers for support and consultancy, ensuring that our team members are always learning and developing their skills. Our comprehensive benefits package, including gym membership contributions and increased annual leave with service length, reflects our commitment to employee well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Academia Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Academia Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Academia Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Academia Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Academia Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Academia Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Academia Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
