Academia is seeking an Apple Systems Engineer to join the Apple Helpdesk Team in a role focused on high-quality technical services and Jamf Pro management for our MacOS and iOS environment. The ideal candidate will handle Tier 2+ remote support, issue resolution, and MDM maintenance while documenting solutions and ISO procedures.
The role requires strong communication, planning, and the ability to explain complex concepts to non-technical audiences, with certifications in Jamf or related tools
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Apple Jamf Pro Engineer Remote Support & Automation employer: Academia Group
Academia is an exceptional employer, offering a dynamic work environment where innovation and technical expertise thrive. With a strong focus on employee growth, we provide access to the UK's largest pool of Jamf certified engineers for support and consultancy, ensuring that our team members are always learning and developing their skills. Our comprehensive benefits package, including gym membership contributions and increased annual leave with service length, reflects our commitment to employee well-being and work-life balance.
