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- Tasks: Engage with healthcare professionals to ensure compliance and readiness for work.
- Company: Join Acacium Group, a leading global healthcare delivery partner.
- Benefits: Enjoy a competitive salary, wellbeing benefits, and discounts on shopping and lifestyle.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive team.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Hybrid working opportunities available after training, with excellent career growth potential.
The predicted salary is between 24785 - 24785 £ per year.
Registered office address: 9 Appold Street, London, EC2A 2AP. Registered in England and Wales ICSG Ltd trading as Acacium Group Company registration number.
We’re hiring a Compliance Partner in Newcastle-under-Lyme, with hybrid working opportunities once fully trained. Salary: £24,785. Permanent, full time. Mon – Fri, Rota 8-4, 9-5, 10-6.
Do you enjoy delivering exceptional customer service and thrive in a fast-paced environment? We’re looking for a Compliance Partner to join our team in getting healthcare professionals ready to work in shifts with our NHS clients. Acacium Group are a leading global healthcare delivery partner and we are hiring a Compliance Partner. Part of Acacium Group, Bank Partners are the UK's leading independent expert in managed staff bank solutions to the NHS. Bank Partners supports healthcare professionals to work flexibly whilst providing cover for gaps in rosters that would otherwise impact patient safety. We work in partnership with our clients to reduce agency spend, improve governance and elevate their flexible workforce models.
About the Role
- Proactively call healthcare professionals to chase compliance documents & assist with ensuring all requirements are met so the candidates are ready to work.
- Retain healthcare workers by building a continual relationship, gaining buy-in, rapport and trust.
- Liaise with our internal teams to gain insight on priority areas and to provide updates on progress.
- Manage our shared mailbox, responding to queries from clients and healthcare professionals.
This is a role where your customer service skills will really make a difference.
What You’ll Bring
- Confidence working with Microsoft packages like Word, Excel and Outlook.
- Good written and verbal communication skills.
- Attention to detail and accuracy.
Why Join Us?
- Your work will directly shape decisions that improve our services.
- You’ll help us maximise value by ensuring data quality.
- You’ll be part of a supportive team where new ideas are welcomed.
- You’ll have opportunities to learn, grow, and develop your skills.
Your Benefits
- Pensions scheme, free mortgage broker service & life assurance.
- Wellbeing Benefits: Employee Assistance Programme, Digital Health & Wellbeing App, Mental, Social, Physical & Financial Workshops.
- Recognition Benefits: Long Service awards, Exceptional performance awards & Increasing holiday allowance.
- Discounts: Shopping, lifestyle & cinema discounts.
Experience We’re Looking For
- Customer service experience.
- Any data entry or administrative role in an office.
- Proven experience dealing with a high volume of calls.
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Compliance Partner in Stoke-on-Trent employer: Acacium Group
Contact Detail:
Acacium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Partner in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Acacium Group and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of scenarios where you can demonstrate your ability to connect with people and resolve issues effectively.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Acacium Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Compliance Partner in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Compliance Partner role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in joining our team!
Show Off Your Communication Skills: Since good written and verbal communication is key for this role, make sure your application reflects that. Use clear language and a friendly tone to demonstrate how you can connect with healthcare professionals and clients alike.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors before hitting send. A polished application shows us you care about accuracy, which is super important in compliance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Acacium Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Compliance Partner does. Familiarise yourself with the key responsibilities like chasing compliance documents and building relationships with healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer service, be ready to share examples of how you've excelled in similar situations. Think about times when you built rapport or resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced environment and make a positive impact.
✨Brush Up on Your Microsoft Skills
As the job mentions working with Microsoft packages, it’s a good idea to highlight your proficiency in Word, Excel, and Outlook during the interview. You could even mention specific tasks you've completed using these tools, which will show that you're prepared and capable of handling the administrative aspects of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.