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- Tasks: Manage and schedule mental health assessments while collaborating with various stakeholders.
- Company: Xyla, part of Acacium Group, provides essential mental health services across the UK.
- Benefits: Enjoy remote work, gym discounts, 25 days leave, and tailored learning opportunities.
- Other info: Opportunities for permanent contracts and involvement in charity initiatives.
- Why this job: Join a dynamic team making a real impact on mental health support in the community.
- Qualifications: Strong communication, organisation skills, customer service experience, and proficient IT skills required.
The predicted salary is between 19920 - 34992 £ per year.
Contract coordinator
Xyla, part of Acacium Group
Remote working with occasional office visits
Options for permanent and 6-12 months fixed term contracts
£24,960 per annum
Unlock your potential:
Are you a passionate and customer-focused individual? Do you enjoy working as a team towards a shared outcome?
We have exciting new opportunities to join our team as a Contract Coordinator! In this role you\’ll manage and schedule neurodiversity and mental health assessments for service users, collaborating with a range of internal and external stakeholders across the service.
This is a dynamic and fast-paced position, where your focus will be on meeting targets in line with our service agreements. Your ability to stay organised, communicate effectively, and manage multiple priorities will be essential to delivering high-quality support and ensuring a seamless experience for those we serve!
Part of Acacium Group, Xyla\’s mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.
Every day you will…
- Coordinate reviews, assessments, and multi-disciplinary team meetings to set KPIs and ensure efficient and effective project delivery
- Act as a central point of contact for the department, liaising with our clinical teams, ICBs, educational settings, as well as service users and their families
- Meet and work with service users and their families in a sensitive and empathetic way, often at a great time of stress and uncertainty
- Have a desire to learn neurodiversity assessment processes and be driven to identify ways to improve processes and service delivery
What’s in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:
- Learning & development opportunities tailored to your role that will count towards your PIN re-validation, as well as fully funded qualifications
- Gym Flex- discounted gym memberships, UK-wide
- Events and incentives including regular team away days
- Rewards Portal offering discounts on shops, restaurants, bars and cinemas
- Rewards and recognition programme awarding monthly vouchers to nominated employees
- 25 days annual leave that increases upon each year of service
- Free flu vaccinations
- Cycle to Work scheme
- Life Assurance, Critical Illness Cover and Private Medical Insurance
- Optional charity involvement with 2 paid charity days a year
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do – Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must have…
- Strong communication skills with experience in customer service
- Good organisation and time management skills
- Experience working towards targets and deadlines
- Proficient IT skills and administration experience
Our Inclusion Commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
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Contract Coordinator Xyla healthcare services · Remote, UK employer: Acacium Group
Contact Detail:
Acacium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Coordinator Xyla healthcare services · Remote, UK
✨Tip Number 1
Familiarise yourself with neurodiversity and mental health topics. Understanding the nuances of these areas will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in mental health services. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for situational questions that assess your organisational and communication skills. Think of examples from your past experiences where you successfully managed multiple priorities or resolved conflicts.
✨Tip Number 4
Research Xyla and Acacium Group's values and mission. Aligning your personal values with theirs during discussions can make a strong impression and show that you're a good cultural fit.
We think you need these skills to ace Contract Coordinator Xyla healthcare services · Remote, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, organisation, and time management. Use specific examples that demonstrate your ability to meet targets and deadlines, as these are key aspects of the Contract Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health services and your commitment to providing exceptional support. Mention your understanding of neurodiversity assessment processes and how you can contribute to improving service delivery.
Highlight Communication Skills: Since strong communication skills are essential for this position, provide examples of how you've effectively liaised with various stakeholders in previous roles. This could include experiences working with clinical teams or service users.
Showcase Your IT Proficiency: Mention any relevant IT skills or software you are proficient in, especially those related to administration and project management. This will demonstrate your capability to handle the administrative aspects of the role efficiently.
How to prepare for a job interview at Acacium Group
✨Showcase Your Communication Skills
As a Contract Coordinator, strong communication is key. Be prepared to discuss your previous experiences in customer service and how you effectively communicated with various stakeholders. Use specific examples to illustrate your ability to handle sensitive situations with empathy.
✨Demonstrate Organisational Skills
This role requires excellent organisation and time management. During the interview, share strategies you use to stay organised, especially when managing multiple priorities. Consider discussing any tools or methods that help you keep track of tasks and deadlines.
✨Familiarise Yourself with Neurodiversity
Since the role involves coordinating neurodiversity assessments, it’s beneficial to show your understanding of this area. Research neurodiversity and be ready to discuss why it matters in mental health services. This will demonstrate your commitment to learning and improving processes.
✨Align with Company Values
Xyla values inclusivity and putting people first. Familiarise yourself with their core values and think about how your personal values align with theirs. Be ready to share examples of how you've embodied these values in your previous roles, particularly in team settings.