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- Tasks: Coordinate assessments and manage relationships with service users and stakeholders.
- Company: Join Xyla, part of Acacium Group, a leader in integrated healthcare solutions.
- Benefits: Enjoy remote work, gym discounts, 25 days leave, and funded qualifications.
- Why this job: Make a real impact on people's lives while developing your career in a supportive environment.
- Qualifications: Strong communication, time management, and administration skills are essential.
- Other info: Embrace a diverse culture committed to inclusion and personal growth.
The predicted salary is between 19920 - 24992 £ per year.
Registered office address:
9 Appold Street, London, EC2A 2AP.
Registered in England and Wales
ICSG Ltd trading as Acacium Group
Company registration number
We’re Hiring: Contract Coordinator
Permanent, Full Time
Hybrid, based in Newcastle-Under-Lyme 2 days a week
£25,459 per annum
Are you an organised and proactive individual who thrives in a fast paced environment? We\’re looking for a Contract Coordinator to join our team and manage bookings for our care assessments service.
Acacium Group are a leading global healthcare delivery partner and we are hiring a Contract Coordinator . Part of Acacium Group, Xyla\’s care assessments team deliver high quality Continuing Healthcare services to our Health Partners nationwide. We support numerous ICBs, NHS Trusts and Health Boards with high quality administrative and clinical support in the completion of the assessment processes within agreed timeframes.
About the Role
In this role, you will:
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Coordinate reviews, assessments or appeal meetings to set targets.
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Document appeal proceedings by accurately taking minutes during meetings and preparing documentation for representatives, clinicians or social workers.
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Obtain required documentation from stakeholders, including care home and GP records within agreed timeframes.
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Act as a central point of contact for the department, liaising with our clinical teams, integrated care boards, educational settings, as well as service users and their families.
This is a role where your organisation skills and attention to detail will make a real difference.
What You’ll Bring
We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:
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Excellent organisation and time management skills.
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Competence with Microsoft Packages.
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A creative thinker with the ability to professionally challenge.
Why Join Us?
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Your work will directly shape decisions that improve our services.
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You’ll help us maximise value by ensuring data quality.
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You’ll be part of a supportive team where new ideas are welcomed.
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You’ll have opportunities to learn, grow, and develop your skills.
✨Your Benefits
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Pensions scheme, free mortgage broker service & life assurance
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Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
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Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
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Discounts. Shopping, lifestyle & cinema discounts
Experience We’re Looking For
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Strong administration experience.
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Customer service experience with excellent written and verbal communication skills.
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Experience managing stakeholders at all levels.
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Contract Coordinator employer: Acacium Group
Contact Detail:
Acacium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Coordinator
✨Tip Number 1
Familiarise yourself with the healthcare sector, particularly in relation to Continuing Health Care assessments. Understanding the nuances of this area will help you engage more effectively with stakeholders and demonstrate your commitment to improving patient flow.
✨Tip Number 2
Develop strong communication skills, as you'll be liaising with various professionals and service users. Practising active listening and empathy can set you apart, especially when dealing with individuals during stressful times.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will highlight your ability to thrive in a fast-paced environment, which is crucial for the Contract Coordinator role.
✨Tip Number 4
Network with professionals in the healthcare field, especially those involved in mental health services. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Contract Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Contract Coordinator position. Understand the key responsibilities and required skills, such as communication, time management, and administration skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous roles where you coordinated projects or liaised with stakeholders, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving people's lives through healthcare. Mention specific examples of how your skills and experiences make you a great fit for the Contract Coordinator role at Xyla.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Acacium Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Coordinator. Familiarise yourself with the key tasks such as coordinating assessments, managing stakeholder relationships, and ensuring high-quality service delivery.
✨Showcase Your Communication Skills
As a Contract Coordinator, excellent communication is crucial. Prepare examples from your past experiences where you effectively communicated with stakeholders or managed expectations during stressful situations.
✨Demonstrate Empathy and Sensitivity
Given that you'll be working with service users and their families during challenging times, be ready to discuss how you approach sensitive situations with empathy. Share specific instances where you've successfully navigated difficult conversations.
✨Highlight Your Problem-Solving Abilities
The role requires identifying ways to improve processes and service delivery. Think of examples where you've implemented changes or improvements in previous roles, and be prepared to discuss these during the interview.