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- Tasks: Coordinate care packages and connect clients with top healthcare professionals.
- Company: Dynamic community care provider focused on making a difference.
- Benefits: Competitive salary, wellbeing perks, and opportunities for personal growth.
- Why this job: Make a real impact in people's lives while working in a supportive team.
- Qualifications: Strong customer service skills and a caring, proactive attitude.
- Other info: Join a diverse team that values inclusion and fresh ideas.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive and compassionate person to join our team and provide an excellent care experience by helping to ensure the quality and timely coordination of ongoing complex care packages.
About the Role
- Act as the initial point of contact for clients, candidates and service users by fulfilling routine and complex care requests.
- Arrange the very best healthcare professionals to deliver quality care as per our client's health and social care needs.
- Take ownership of rotas and accountability of filling available shifts.
- Ensure CQC compliance and administration for care packages is relevant and up to date.
- Ongoing attendance at weekly assessment meetings to ensure effective management and execution of quality care.
- Be responsible for ongoing planning, monitoring and reporting on packages of care.
This is a role where your ability to build relationships, attention to detail and curiosity will really make a difference.
What You'll Bring
- The ability to communicate effectively, listen intuitively and demonstrate a caring and empathetic approach.
- Strong organisational skills.
- Ability to prioritise and problem-solve.
- Ability to work in a fast-paced and time-critical environment.
- Attention to detail and accuracy of data.
Why Join Us?
- Your work will directly shape decisions that improve our services.
- You’ll help us deliver an excellent quality service that better’s the quality of someone’s life.
- You’ll be part of a supportive team where new ideas are welcomed.
- You’ll have opportunities to learn, grow, and develop your skills.
Your Benefits
- Pensions scheme, free mortgage broker service & life assurance.
- Wellbeing Benefits - Employee Assistance Programme, Digital Health & Wellbeing App, Mental, Social, Physical & Financial Workshops.
- Recognition Benefits - Long Service awards, Exceptional performance awards & Increasing holiday allowance.
- Discounts - Shopping, lifestyle & cinema discounts.
Experience We’re Looking For
- Strong and demonstrable customer service experience.
- Excellent communication skills with the ability to work well as part of a team.
- High attention to detail.
- Ability to manage a high volume of calls and remain calm under pressure.
- Proactive approach to completing tasks.
If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.
Inclusion & Accessibility
We are passionately committed to being a truly inclusive and diverse company - it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Community Care Coordinator in Bristol employer: Acacium Group
Contact Detail:
Acacium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Care Coordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes tracking your application easier for us!
We think you need these skills to ace Community Care Coordinator in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in people's lives, so share your experiences that highlight your compassion and proactive nature.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your customer service experience and organisational skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your key strengths effectively. Remember, attention to detail is crucial in this role, so make sure your application is free from errors!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Acacium Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Care Coordinator role. Familiarise yourself with the key responsibilities like coordinating care packages and ensuring compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've effectively communicated and connected with clients or colleagues in the past. Highlight your empathetic approach and how it has positively impacted those around you.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You might want to bring up specific tools or methods you use to stay organised, as this will resonate well with the interviewers looking for someone who can handle multiple responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
