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- Tasks: Provide compassionate care to adults with mental health needs in their homes.
- Company: Join a supportive team dedicated to improving lives.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a difference.
- Why this job: Make a real impact on individuals' lives while promoting independence and dignity.
- Qualifications: Empathy, patience, and good communication skills are essential.
- Other info: Opportunity for personal growth and development in a rewarding field.
The predicted salary is between 24000 - 36000 £ per year.
The Healthcare Support Worker (HCSW) will work within a community-based homecare service, supporting adults and older adults with mental health needs, learning disabilities and autism. The post holder will provide direct care within individuals’ homes, supporting with personal care, daily living tasks, emotional wellbeing and the implementation of personalised care plans. The aim of the role is to promote safety, independence, dignity and quality of life, enabling individuals to remain within their homes for as long as possible.
Key Responsibilities
- Provide compassionate, person‑centred care within service users' homes.
- Assist with personal care including washing, dressing, toileting and mobility support.
- Support with household tasks such as meal preparation, cleaning and medication prompts.
- Encourage independence and participation in daily routines and meaningful activities.
- Support adults and older adults with mental health challenges, communication needs and behaviour that may be distressing.
- Build positive relationships with service users, families and care professionals.
- Contribute to risk assessments, safeguarding responsibilities and escalation of concerns.
- Accurately document care delivery and report changes in wellbeing or risk promptly.
- Promote a safe environment within the home including infection control and safe moving & handling.
Person Specification
Essential Criteria
- Empathy, patience and a respectful approach to care.
- Experience or confidence supporting adults and older adults in a care or home setting.
- Ability to work independently in the community as well as part of a wider team.
- Willingness to travel between home visits where required.
- Good communication skills and ability to maintain clear records.
- Ability to support with personal care sensitively and professionally.
- Understanding of safeguarding, confidentiality and professional boundaries.
- Ability to respond calmly and appropriately to behavioural or mental health needs.
Desirable Criteria
- Experience working in homecare or domiciliary care.
- Knowledge of dementia, age‑related conditions and additional health needs.
- Training or experience in autism and learning disability support.
- Care Certificate or equivalent qualification.
- Full UK driving licence and access to a vehicle.
Join our compassionate team and experience rewarding work every day. To apply, call us on 020 3411 9011 or send your CV to hr@acaciahomecare.co.uk.
Healthcare Support Worker employer: Acacia Homecare Ltd
Contact Detail:
Acacia Homecare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Support Worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who work in healthcare. They might know of openings or can put in a good word for you. Personal connections can make all the difference!
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health and care support. Think about your experiences and how they relate to the role. We want you to shine and show how compassionate you are!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested in the position and appreciate their time.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from candidates who are passionate about making a difference in healthcare. Let’s get you on board!
We think you need these skills to ace Healthcare Support Worker
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your empathy and understanding shine through. We want to see how you connect with the values of care and support, especially for those with mental health needs and learning disabilities.
Highlight Relevant Experience: Make sure to mention any experience you have in homecare or supporting adults and older adults. Whether it's formal work or personal experiences, we love to see how you've made a difference in someone's life.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff. Remember, we’re looking for someone who can document care accurately!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our compassionate team!
How to prepare for a job interview at Acacia Homecare Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Healthcare Support Worker. Understand what compassionate, person-centred care looks like and be ready to share examples from your experience that demonstrate your ability to support individuals with mental health needs, learning disabilities, and autism.
✨Show Empathy and Patience
During the interview, convey your empathy and patience. Use specific scenarios where you’ve had to handle sensitive situations or support someone in distress. This will show that you have the right attitude for the role and can connect with service users on a personal level.
✨Highlight Your Communication Skills
Good communication is key in this role. Be prepared to discuss how you maintain clear records and communicate effectively with service users, families, and other professionals. You might even want to practice explaining complex ideas simply, as this is crucial when supporting individuals with varying communication needs.
✨Demonstrate Your Team Spirit
While the role requires independence, teamwork is also essential. Share examples of how you’ve worked collaboratively in previous roles, especially in a care setting. Highlight your willingness to travel between home visits and how you adapt to being part of a wider team while still providing individualised care.
