At a Glance
- Tasks: Join our team as a Health Care Operative, handling patient care and administrative tasks.
- Company: We're a growing private medical business focused on high-quality patient care and diverse medical services.
- Benefits: Enjoy competitive pay, full-time hours, generous annual leave, and a pension scheme.
- Other info: Interviews on 19th June 2024; apply by 14th June 2024.
- Why this job: Be part of an evolving practice with opportunities for growth and learning in a dynamic environment.
- Qualifications: Strong English skills, IT proficiency, and a caring attitude are essential; training will be provided.
The predicted salary is between 31200 - 36480 € per year.
We are an expanding private medical business looking for vibrant, enthusiastic individuals to join our team. We currently specialise in private general practice, minor surgery but also diving, offshore, taxi, driving, and other sports medicals, as well as occupational health appointments with some big-name brands! We are a CQC-registered surgery with a high standard of patient care across our practice. If you’re looking for a steady paced job, which is the same day in day out, then this role isn’t for you! We are constantly adapting our services and our business to the growing demand for non-NHS appointments. We have big plans of what we would like to achieve going forward making this the ideal opportunity for you to join our team and to be an integral part of its growth. Benefits-: * Generous rates of pay from £15 to £17 per hour (dependant on experience) * Full-time contract, 40hrs per week * Annual leave 20-25 days (including Bank Holidays) * Pension scheme * Monday to Friday (occassional Saturday morning clinic support may be required) What the job involves-: * Reception roles, including “meet & greet” * Providing information required to patients for their appointment and the correct forms for them to complete. * Communication responses via phone, mobile, WhatsApp and emails. You will be required to best assist people requiring different services and often from different backgrounds. * Preliminary patient medical checks including blood pressure, sats and oxygen levels, weight, height and BMI calculation * Audiometry testing using our sound isolation booth. * Urine Sample Testing. * Explaining treatment procedures to patients. * Patient Liaison, improving patient flow and helping to keep the doctors on time during their clinic. Essentially, ensuring everything runs smoothly * Organising patient notes, paperwork, shredding and scanning. * Prioritising tasks with a traffic light system in terms of importance. * Pre-completing basic forms and core elements of patient questionnaires ready for the GP to undertake the medical assessment. * Patient Bookings * Ability to answer the phone, schedule bookings, and use an online calendar system as well as an online bookings provider through our website. * Phlebotomy. We would like to facilitate you being trained on a course in order to be able to support with venepuncture. * ECG Recording * Checking patients heart rhythms using a 12-lead electrocardiogram.Generating results ready to be interpreted by a GP in their consultation. External training and certification to be provided. * Chaperoning during consultations. * Assisting supervision of patients when seeing a medical professional if needed. * Patient Fitness Testing / Chester Step. Some of our medicals, particularly Dive medicals require a Chester step test to be taken. This may be taken using a step, or on a treadmill.You will be trained on how to undertake these tests. * Ensuring that all information entrusted to you is handled sensitively and with the upmost of confidentiality (GDPR). * Active team member ready to contribute to team meetings, and the wider running’s of the business. * Social Media Support – we do not currently promote ourselves extensively on social media platforms and a key area of expansion for this post will be to use utilise this format to attract more novel clients. What we are looking for-: - Strong written and spoken English skills. - Able to undertake an Enhanced DBS check (paid for by the company). - Proficient in the use of IT, including microsoft word, excel, microsoft teams and google suite. - Excellent communication skills whether in person, on the phone or via email or text. - Good attention to detail. - Caring attitude and flexibility. - A positve nature and willingness to learn. This will be an ever-changing role, which at times we may ask you to undertake jobs not in your job description. Therefore, a willingness to be adaptable will be essential. Please don’t be alarmed by the list of roles on the job description. We are not expecting you to be able to do all of these before you start. A willingness to learn is all you need! Please note that the closing date for this role is on Friday 14th June 2024. Interviews will be carried out on Wednesday 19th June 2024 in the evening from 6pm. If you wish to know more regarding the role before applying, or have any queestions, please do not hesitate to get in touch. Otherwise we look forward to receiving your application
Health Care Operative (clinical and clerical post) employer: AC MEDICAL SEVICES
Join our dynamic and expanding private medical practice, where we prioritise high standards of patient care and offer a vibrant work culture that encourages growth and adaptability. With competitive pay rates, generous annual leave, and opportunities for professional development through external training, this role is perfect for those looking to make a meaningful impact in healthcare while enjoying a supportive team environment. Located in a thriving area, you will be part of an innovative team that is constantly evolving to meet the needs of our diverse clientele.
Contact Detail:
AC MEDICAL SEVICES Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Health Care Operative (clinical and clerical post)
✨Tip Number 1
Familiarise yourself with the specific medical services offered by the practice, such as minor surgery and occupational health appointments. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in a clinical or clerical setting, especially if it involved patient interaction. Be prepared to discuss how you managed patient flow and communication, as these are key aspects of the job.
✨Tip Number 3
Showcase your adaptability and willingness to learn new skills, particularly in areas like phlebotomy and ECG recording. Mention any relevant training or certifications you have, as this will align with the company's focus on continuous development.
✨Tip Number 4
Prepare to discuss your approach to teamwork and communication, as these are essential for maintaining a smooth operation in a busy medical environment. Think of examples where you've successfully collaborated with others to achieve a common goal.
We think you need these skills to ace Health Care Operative (clinical and clerical post)
Strong written and spoken English skills
Excellent communication skills
Proficient in IT (Microsoft Word, Excel, Microsoft Teams, Google Suite)
Attention to detail
Caring attitude
Flexibility
Willingness to learn
Ability to undertake an Enhanced DBS check
Patient liaison skills
Organisational skills
Time management
Basic medical knowledge (e.g., blood pressure, BMI calculation)
Phlebotomy (willingness to be trained)
ECG recording (willingness to be trained)
Social media skills for promotion
Adaptability to changing roles
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your communication skills, IT proficiency, and any previous healthcare experience.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your background makes you a great fit.
Highlight Your Willingness to Learn:Since the role involves various tasks and responsibilities, emphasise your adaptability and eagerness to learn new skills. This will show that you are ready to grow with the company.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.
How to prepare for a job interview at AC MEDICAL SEVICES
✨Show Your Enthusiasm
This role requires vibrant and enthusiastic individuals, so make sure to express your passion for healthcare during the interview. Share why you are excited about the opportunity to work in a dynamic environment and how you can contribute to the team's growth.
✨Demonstrate Communication Skills
Given the importance of communication in this role, be prepared to showcase your written and spoken English skills. Practice answering questions clearly and concisely, and consider providing examples of how you've effectively communicated with patients or colleagues in the past.
✨Highlight Your Adaptability
The job description mentions that the role is ever-changing. Be ready to discuss instances where you've had to adapt quickly to new situations or tasks. This will show that you are flexible and willing to learn, which is crucial for this position.
✨Prepare Questions About Training Opportunities
Since the company offers training for various medical procedures, come prepared with questions about these opportunities. This demonstrates your eagerness to learn and grow within the role, as well as your commitment to providing high-quality patient care.
