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- Tasks: Lead and support the housekeeping team to ensure top-notch guest experiences.
- Company: WGC is the UK's leading outsourced hotel services company, serving over 24 million customers annually.
- Benefits: Enjoy life insurance, discounts, low-cost health insurance, and a generous training allowance.
- Why this job: Join a supportive culture focused on career progression and skill development.
- Qualifications: Previous housekeeping experience and a passion for delivering excellent service are essential.
- Other info: Flexible hours with a competitive salary of £14 per hour for 30 hours a week.
The predicted salary is between 18240 - 24960 £ per year.
Gross Hourly Salary - £14 GBP per hour
30 hours per week
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Supervisor, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.
In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we will look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
- Life Insurance
- Discount Store with discounts from ASDA, O2 and more
- Discounted hotels and flights
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
Your role will include:
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to H&S Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
Housekeeping Supervisor employer: AC Hotels by Marriott Inverness
Contact Detail:
AC Hotels by Marriott Inverness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used in hotels, especially those related to guest satisfaction. Understanding these will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of WGC or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting these experiences will show that you're ready for the supervisory role.
✨Tip Number 4
Research the latest trends in housekeeping and hotel management. Being knowledgeable about industry advancements can set you apart and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise any achievements that demonstrate your ability to improve productivity and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've successfully managed teams or improved service quality in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team management, communication, and problem-solving. Use keywords from the job description to align your application with what WGC is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a housekeeping supervisor role.
How to prepare for a job interview at AC Hotels by Marriott Inverness
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and managed teams in the past. Highlight any specific examples where you improved team performance or resolved conflicts.
✨Understand the Importance of Guest Satisfaction
WGC places a strong emphasis on guest experiences. Familiarise yourself with common guest feedback in the hospitality industry and be ready to share how you would address guest concerns and improve satisfaction levels in your role.
✨Demonstrate Your Problem-Solving Abilities
In this role, you'll face routine challenges. Prepare to discuss specific situations where you've successfully solved problems in a housekeeping environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Health and Safety Regulations
Health and safety are crucial in housekeeping. Brush up on relevant regulations and best practices, such as COSHH and manual handling. Be ready to explain how you ensure compliance and maintain a safe working environment for your team.
