At a Glance
- Tasks: Manage contracts, liaise with clients, and ensure smooth operations across projects.
- Company: Dynamic company focused on innovative contract management solutions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Join a team where your skills can directly impact client satisfaction and project success.
- Qualifications: Degree in Facilities Management, Engineering, or Business Management, or 3 years of relevant experience.
The predicted salary is between 45000 - 55000 £ per year.
Responsibilities of the Role
- Contract Administration
- Manage all administrative aspects of your contract portfolio, including opening and logging new jobs within the company CRM system.
- Produce accurate quotations for routine, reactive, and variation works.
- Participate in the completion of works costings, tenders, and PQQs with the assistance of the Technical Support Team.
- Escalate complex technical pricing and project queries to the Technical Support team or Managing Director where required.
- Manage a portfolio that may include one or more larger contracts alongside a number of smaller contracts.
- Raise and manage invoicing for completed works in line with contract terms.
- Maintain accurate, up-to-date contract records and documentation.
- Client and Contract Relationship Management
- Act as the primary point of contact for clients across your contract portfolio.
- Attend contract review meetings, representing AC Automation professionally and proactively.
- Build strong working relationships with client representatives to support contract retention and growth.
- Monitor and report on contract performance against KPIs and service level agreements.
- Provide monthly progress reports to clients and to the Managing Director as required.
- Identify and develop additional project work opportunities from within your contract portfolio and established client relationships.
- Engineer and Resource Coordination
- Assign engineers to jobs within the CRM system in coordination with the Operations Manager.
- Liaise directly with engineers on job requirements, site access, technical queries, and progress.
- Support effective scheduling and prioritisation of works across your contracts.
- Parts and Procurement
- Procure parts and materials required for repairs and maintenance works.
- Liaise with suppliers to obtain pricing, confirm lead times, and progress orders.
- Ensure parts are available to support engineer attendance and job completion.
- Health, Safety and Risk Management
- Produce Risk Assessments and Method Statements (RAMS) for works within your contract portfolio, with assistance from the Technical Support team where required.
- Identify, reduce, and manage statutory and commercial risks associated with works within your contract portfolio.
- Ensure health, safety, quality, and environmental requirements are complied with across your contracts.
- Raise compensation events and early warnings where contracts operate under NEC4 mechanisms.
- Cross Contract and Workshop Support
- Assist the Operations Manager with other contracts across the business as required.
- Provide general workshop support including receiving deliveries and goods-in checks.
- Operate a forklift to move and load deliveries as required (training provided).
- Support wider operational tasks during periods of high demand or staff absence.
Qualifications and Experience
- Essential
- A Degree or a related qualification in Facilities Management, Engineering, or Business Management. Or, a minimum 3 years experience in a Contracts Manager position.
- Proven experience in a contract management, account management, or service management role within an electrical, mechanical, generator, or related technical service environment.
- Strong commercial awareness with experience of quoting, invoicing, and managing contract profitability.
- Confident and professional communicator, comfortable representing the company at client meetings.
- Experience using CRM or job management software.
- Able to manage a varied workload across multiple contracts and competing priorities.
- High standard of written and verbal English.
- Full, valid driving licence.
- Competent in Microsoft Excel, including the ability to compile reports and basic data analysis.
- Desirable
- Experience managing contracts within healthcare, government, or other public sector environments.
- Technical understanding of generators, electrical systems, or related plant and equipment.
- Existing forklift licence (training will be provided if not already held).
- Experience working towards KPIs or SLAs within a maintenance or FM contract.
- NEBOSH General Certificate or equivalent.
- Awareness of ISO , and 45001 statutory compliance requirements.
Skills: Contract Management, Operations
Contract Manager in Carrickfergus employer: AC Automation
At AC Automation, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. Our team enjoys a supportive culture where innovation is encouraged, and employees are empowered to take ownership of their projects. With comprehensive training opportunities and a commitment to health and safety, we ensure our staff can thrive while making a meaningful impact in the contract management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Carrickfergus
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Manager at AC Automation!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like AC Automation or be willing to refer you for that Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from AC Automation who’s on the lookout for their next Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Manager role at AC Automation!
We think you need these skills to ace Contract Manager in Carrickfergus
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at AC Automation. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at AC Automation
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at AC Automation. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
