NEC Software Solutions UK is seeking a Client Services Manager to lead service setup, transition to operations, and ongoing delivery for a key client account. You will work closely with internal and client stakeholders to ensure services meet SLA requirements and client expectations.
The role requires strong ITIL knowledge, SIAM understanding, and proven relationship management within outsourcing environments, including engagement with senior levels and cross-functional teams.
Client Services Manager - Remote SLA Delivery employer: Abundant Code
Capgemini is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration within the Energy & Utilities sector. With a strong commitment to employee wellbeing, extensive training opportunities, and a culture that prioritises inclusivity and talent development, Capgemini empowers its employees to drive meaningful change through data and AI. As a leader in ethical business practices, the company not only supports career growth but also encourages exploration and continuous learning, making it an attractive place for professionals seeking impactful and rewarding careers.