At a Glance
- Tasks: Support sales by delivering product solutions and conducting customer demonstrations.
- Company: Join a leading tech company focused on innovative CRM solutions.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on creativity and problem-solving.
- Why this job: Be the expert that helps businesses solve challenges with cutting-edge technology.
- Qualifications: 6+ years in pre-sales consulting and strong communication skills required.
The predicted salary is between 51750 - 63250 £ per year.
Overview
Job Type: Full Time
Location: Staines, United Kingdom
The role
The Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers’ business issues.
What you'll do
- Support solution sales as a technical and domain expert of a client-facing sales team
- Help develop and contribute to sales campaigns focused on the full customer lifecycle
- Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform
- Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations to align our solution with customer needs
- Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues
- Configure demonstration environments to address customer requirements and business issues
- Deliver product demonstrations to customers and products, in person, and through WebEx
- Provide feedback to product management about product enhancements that can address customer needs and drive additional business value
- Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
- Communicate with both business and technical decision makers
- Responding to Request for Information/Proposal documents
- Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc.
- Act as the ServiceNow subject matter expert at executive briefings / marketing events
To be successful in this role you have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 6+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry
- Experience working on complex deals with Enterprise customers in a matrix team
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Pitch perfect communication, writing and presenting skills
- Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
- Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
- Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
- Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
- Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
- Organized and detail-oriented
- A high degree of passion, energy and drive
- Willingness to travel as necessary
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Visa sponsorship: check with employer
Advisory Presales Solution Consultant, CRM Solutions ServiceNow employer: Abundant Code
Capgemini is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration within the Energy & Utilities sector. With a strong commitment to employee wellbeing, extensive training opportunities, and a culture that prioritises inclusivity and talent development, Capgemini empowers its employees to drive meaningful change through data and AI. As a leader in ethical business practices, the company not only supports career growth but also encourages exploration and continuous learning, making it an attractive place for professionals seeking impactful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Advisory Presales Solution Consultant, CRM Solutions ServiceNow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Advisory Presales Solution Consultant, CRM Solutions ServiceNow at Abundant Code, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Abundant Code. Tailor your message to explain why you’re drawn to them and how you can contribute as a Advisory Presales Solution Consultant, CRM Solutions ServiceNow. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Advisory Presales Solution Consultant, CRM Solutions ServiceNow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Abundant Code:When writing your cover letter, make sure to tailor your message specifically for Abundant Code. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Abundant Code
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Abundant Code that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Abundant Code that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Abundant Code’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
