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- Tasks: Support GP practices in adopting innovative software for patient care and monitoring.
- Company: Join a forward-thinking healthcare tech company focused on improving patient outcomes.
- Benefits: Enjoy a competitive salary, private pension, flexible working, and generous leave policies.
- Why this job: Make a real difference in patient care while working with cutting-edge technology.
- Qualifications: 1-2 years in primary care, strong communication skills, and active pharmacist registration.
- Other info: Be part of a collaborative team driving innovation in healthcare technology.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Practice Pharmacist with expertise in patient monitoring and recall in primary care to join our team as a Practice Support Pharmacist. This role ensures our clients achieve the best possible outcomes with our software. As a Practice Support Pharmacist, you will onboard and support GP practices, ensuring the successful adoption of the Abtrace platform. You will use your expertise in recall and monitoring for Long Term Conditions and Medications, to help practices optimise workflows, enhance patient care, and improve practice performance. This customer-facing role involves training, troubleshooting, and proactively engaging with practices to maximise their value from the software. You will also gather user feedback and collaborate with the internal team to continuously improve the platform and client experience.
Key Responsibilities
- Account Management: Guide GP practices through the onboarding process, ensuring smooth setup and configuration of the Abtrace platform. Build and maintain strong relationships with practices, acting as their primary point of contact.
- Training & Support: Deliver tailored training sessions to various team members within a practice, including both administrative and clinical staff. Utilise your experience in recall searches to teach users how to design recall using the Abtrace Proactive Monitoring Tool. Provide ongoing support, resolve issues promptly, and collaborate with the Abtrace team to reach solutions efficiently.
- Proactive Engagement: Monitor client utilisation data to identify opportunities for improvement and maximise adoption. Act proactively to ensure practices derive maximum value from the software.
- Feedback & Collaboration: Collect and communicate user feedback, feature requests, and potential improvements to the technical team. Work closely with other Abtrace clinicians to address any client concerns requiring clinical expertise.
Essential Experience and Registration
- 1 to 2 years of experience in primary care, with a solid understanding of GP practice operations.
- Experience in patient monitoring and recall, including QOF, Locally Commissioned Services, and Medication Monitoring.
- Proficiency in EMIS or SystmOne, particularly in conducting searches and analysing practice performance.
- Strong interpersonal and communication skills, with a proven ability to build and maintain professional relationships.
- Excellent organisational and self‑management skills, able to work independently and manage time effectively.
- Active registration with the General Pharmaceutical Council as a Qualified Pharmacist.
Desired Experience
- Commercial experience in the healthcare or health technology sector.
Benefits
- Competitive salary (dependent on experience)
- Private pension
- Generous maternity/paternity leave
- Flexible working with the possibility of remote work (minimum two days a week in our Paddington, London office)
- Collaborative, multidisciplinary team
- Opportunity to be involved in ground‑breaking technology impacting patient health
If you have a passion for improving patient care through technology and are eager to use your expertise in a dynamic role, we would love to hear from you!
Practice Support Pharmacist employer: Abtrace
Contact Detail:
Abtrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Support Pharmacist
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with GP practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss how your experience in patient monitoring and recall can benefit their practice.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website for openings and apply directly. It shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Practice Support Pharmacist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in primary care and patient monitoring. We want to see how your skills align with the role of Practice Support Pharmacist, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient care through technology. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Communication Skills: Since this role involves training and engaging with GP practices, make sure to highlight your strong interpersonal skills. We’re looking for someone who can build relationships easily, so give examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Abtrace
✨Know Your Stuff
Make sure you brush up on your knowledge of patient monitoring and recall systems, especially in primary care. Familiarise yourself with the Abtrace platform and how it can optimise workflows. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Communication Skills
As a Practice Support Pharmacist, you'll be training and supporting various team members. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you've resolved issues or built relationships with clients—these stories will resonate well during the interview.
✨Be Proactive
Demonstrate your proactive approach by discussing how you've previously identified opportunities for improvement in practice performance. Share specific instances where your actions led to better patient outcomes or enhanced workflows. This will highlight your ability to engage with practices and maximise their value from software.
✨Feedback is Key
Since gathering user feedback is part of the role, come prepared with ideas on how you would collect and communicate this feedback effectively. Discuss any experience you have in collaborating with technical teams to implement improvements based on user insights. This shows that you understand the importance of continuous improvement in client experience.
