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- Tasks: Support GP practices with onboarding and training on the Abtrace platform.
- Company: Join a dynamic team focused on improving patient care through innovative technology.
- Benefits: Enjoy a competitive salary, private pension, and flexible working options.
- Why this job: Make a real difference in patient health while working with cutting-edge technology.
- Qualifications: 1-2 years in primary care and strong communication skills required.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Practice Pharmacist with expertise in patient monitoring and recall in primary care to join our team as a Practice Support Pharmacist. This role ensures our clients achieve the best possible outcomes with our software. You will onboard and support GP practices, ensuring the successful adoption of the Abtrace platform, optimise workflows, enhance patient care and improve practice performance. This customer‑facing role involves training, troubleshooting, and proactively engaging with practices to maximise their value from the software. You will also gather user feedback and collaborate with the internal team to continuously improve the platform and client experience.
Key Responsibilities
- Guide GP practices through the onboarding process, ensuring smooth setup and configuration of the Abtrace platform and acting as their primary point of contact.
- Deliver tailored training sessions to various team members within a practice, including both administrative and clinical staff, and use your experience in recall searches to teach users how to design recall using the Abtrace Proactive Monitoring Tool.
- Provide ongoing support, resolve issues promptly and collaborate with the Abtrace team to reach solutions efficiently.
- Monitor client utilisation data to identify opportunities for improvement and maximise adoption.
- Collect and communicate user feedback, feature requests and potential improvements to the technical team, working closely with other Abtrace clinicians to address any client concerns requiring clinical expertise.
Requirements
- 1 to 2 years of experience in primary care, with a solid understanding of GP practice operations.
- Experience in patient monitoring and recall, including QOF, Locally Commissioned Services and Medication Monitoring.
- Proficiency in EMIS or SystmOne, particularly in conducting searches and analysing practice performance.
- Strong interpersonal and communication skills, with a proven ability to build and maintain professional relationships.
- Excellent organisational and self‑management skills, able to work independently and manage time effectively.
Desired Experience
- Commercial experience in the healthcare or health technology sector.
- Active registration with the General Pharmaceutical Council as a Qualified Pharmacist.
Benefits
- Competitive salary (dependent on experience)
- Private pension
- Generous maternity/paternity leave
- Flexible working with the possibility of remote work (minimum two days a week in our Paddington, London office)
- Collaborative, multidisciplinary team
- Opportunity to be involved in ground‑breaking technology impacting patient health
Location: London, England, United Kingdom
If you have a passion for improving patient care through technology and are eager to use your expertise in a dynamic role, we would love to hear from you!
Practice Support Pharmacist in City of London employer: Abtrace
Contact Detail:
Abtrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Support Pharmacist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with GP practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss how your experience in patient monitoring and recall can benefit their team.
✨Tip Number 3
Be proactive! If you see a practice using the Abtrace platform, don’t hesitate to reach out. Offer to help them optimise their workflows or enhance patient care – it’s a great way to showcase your expertise and make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in patient care.
We think you need these skills to ace Practice Support Pharmacist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in primary care and patient monitoring. We want to see how your skills align with the role of Practice Support Pharmacist, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient care through technology. Let us know how your background makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves training and engaging with GP practices, make sure to highlight your strong interpersonal skills. We love candidates who can build relationships and communicate effectively, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Abtrace
✨Know Your Stuff
Make sure you brush up on your knowledge of patient monitoring and recall processes. Familiarise yourself with the Abtrace platform and how it optimises workflows in GP practices. Being able to discuss specific features and their benefits will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves training and engaging with various team members, practice explaining complex concepts in simple terms. Think about examples from your past experience where you've successfully communicated with both clinical and administrative staff.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a common issue or gathering user feedback. Prepare some real-life examples that demonstrate your problem-solving skills and ability to work collaboratively with a team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future developments of the Abtrace platform. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
