At a Glance
- Tasks: Manage partner correspondence and support commercial administration in a dynamic travel environment.
- Company: Join ABTA, a trusted name in the UK travel industry for over 70 years.
- Benefits: Enjoy hybrid working, private health insurance, and a supportive work culture.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a passionate team making a real impact in the travel sector.
- Qualifications: Strong interpersonal skills and attention to detail are essential.
The predicted salary is between 24000 - 36000 £ per year.
ABTA is a trade association for UK travel agents, tour operators and the wider travel industry, and has been a trusted travel brand for over 70 years. Our purpose is to help our members to grow their businesses successfully and sustainably, and to help their customers travel with confidence.
We’re passionate about the role we play within the industry and are committed to helping each other thrive. We’ve built a culture where amazing people can do their best work and grow as professionals, and individuals. We work in an open plan office, which allows effective collaboration across departments, in the heart of London Bridge right next to Borough Market.
ABTA is currently recruiting for a Part-time Partnership Administrator to join the Commercial department on a fixed-term contract.
Purpose of Role:
To provide a dedicated resource for partner and commercial administration.
Duties:
- To manage incoming partner correspondence effectively within agreed timescales
- To manage the ABTA Shop enquiries, ensuring budget lines are achieved
- To manage new partner incorporation into the ABTA Partner Scheme
- To ensure that all appropriate partner administration is completed within agreed timescales
- To support the invoicing process and credit control with the finance department
- To support the BDM for Events & Partnerships with new lead and sponsorship administration.
- To support the Partnership Executive with updating Partner areas of the Member Zone.
- To support the Partnership Executive and BDM with meeting preparation and follow-up notes recording.
- To maintain a comprehensive understanding of the CRM system
- To produce data and engagement reports for the commercial team
- To undertake any other reasonable task that the Partnership Executive, Senior Commercial Marketing Executive and Commercial Director may request.
Skills and experience:
- Interpersonal Skills
- Detail-oriented
- Ability to manage deadlines and quality measurement
- Written and verbal communication skills
- Office administration
- Multitasker
- Relevant knowledge of the travel industry
- Ability to use ABTA’s communication system
Our values
The successful candidate will demonstrate behaviours which fit with ABTA’s values:
Be There
We are always ready and prepared to help our members, customers and colleagues with a positive attitude. We are encouraged and empowered to make clear, timely and informed decisions, even when faced with the unknown.
Be Trusted
We are proud to be part of an award-winning brand in the travel industry, passionately providing quality support and advice in a fair, equitable and consistent way. We aim to be approachable and reliable, in order to do a consistently good job for the industry and each other.
Be Ambitious
Although we need to be risk-aware, we have the confidence to be bold and visionary, and the insight to make calculated risks to transform the way we work. We encourage each other to push the boundaries and share ‘outside the box’ thinking.
Location:We’re a hybrid-working organisation, so all colleagues are able to balance working in a collaborative environment from our open-plan office in the heart of London Bridge, along with time working from home.
ABTA offers a supportive work environment alongside other additional benefits such as private health insurance, pension, life insurance, income protection, season ticket loan, Rent Start -deposit loan scheme, online GP service, buy/sell leave, an in-depth learning and development framework, as well as retail discounts.
To apply for the post please submit your CV with a covering letter outlining why you are the right person for the role, your salary expectations and notice period, to hr@abta.co.uk. Applicants must have the right to work in the UK.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ABTA, we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
We are an equal opportunities employer that encourages eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Partnership Administrator employer: ABTA
ABTA is an exceptional employer that fosters a collaborative and supportive work culture, allowing employees to thrive both personally and professionally. Located in the vibrant heart of London Bridge, our hybrid-working model offers flexibility while providing access to a range of benefits including private health insurance, a comprehensive learning framework, and retail discounts. We are committed to diversity and inclusion, ensuring that all team members feel valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Administrator
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on ABTA for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Partnership Administrator
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at ABTA.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at ABTA and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at ABTA will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at ABTA
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
