At a Glance
- Tasks: Engage with clients, customise demos, and solve technical queries in a dynamic e-learning environment.
- Company: Join Absorb Software, a remote-first company revolutionising online training solutions.
- Benefits: Enjoy flexible work, comprehensive health benefits, and generous time off.
- Other info: Endless career growth opportunities in a supportive, inclusive culture.
- Why this job: Blend your tech skills with client interaction and drive impactful learning solutions.
- Qualifications: Post-secondary degree and strong communication skills; tech-savvy and results-driven.
The predicted salary is between 36000 - 60000 £ per year.
\"Joining Absorb as a Solutions Engineer was the best career move I\'ve made. I get to blend my technical skills with client-facing expertise, all while working alongside brilliant minds and under incredible leadership. From customizing our LMS for unique industry needs to staying ahead of e-learning trends, there\'s always something new to tackle. The growth opportunities here are unparalleled – both professionally and personally.\" - Jessica Devine, Solutions Engineer
About the role
We are looking for our next Presales Support Specialist, a master communicator with the ability to bring our clients’ unique learning needs alive in a test environment. Active listening and creativity are your superpowers and you’re known for delivering results, inspiring optimism and loving what you do.
You will be working with our Sales and Account Executives and taking the driver\\\'s seat in assisting prospective clients to make their hopes and dreams come to fruition, putting their thoughts to paper and presenting a demo that suits their system needs. You will be able to assist clients with any technical questions they may have. Your eagerness, expertise, and interest will allow you to keep your prospects engaged and let you work with the Sales Executive to ensure that the prospect\\\'s journey is second to none.
Absorb Software: Remote Work Culture
What you’ll do
- Attend and perform Technical On-line Demonstrations for potential clients.
- Create and customize trial portals to help demonstrate the importance and use of the LMS.
- Build out use cases for prospects and solve any integration questions that they would have.
- Troubleshoot any issues that a prospect encounters in the LMS.
- Respond to technical questionnaires and/or functionality questionnaires.
- Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have.
- Attend on-site demos with Account and Sales Executives.
What you’ll bring
- Innovative mindset with the ability to think critically and solve complex problems in an Enterprise environment.
- Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients.
- Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders.
- Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions.
Additional preferred qualifications
- A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations.
- Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures.
Technologies we use
- AbsorbLMS, Salesforce, SharePoint, Confluence, Zoom
What we offer
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
Who are we?
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.
Our values are simple:
- We achieve exceptional results by genuinely caring about each other and the work we do
- We’re united, and we grow through our commitment to elevating continual learning
Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.
Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: E-learning
Referrals increase your chances of interviewing at Absorb Software by 2x
Sign in to set job alerts for “Presales Support” roles.
Presales Support Specialist employer: Absorb Software
At Absorb Software, we pride ourselves on being a remote-first employer that champions flexibility and work-life balance. Our vibrant work culture fosters innovation and collaboration, providing employees with comprehensive health benefits, generous time off, and endless opportunities for career growth. Join us to be part of a diverse team dedicated to empowering learners and driving business productivity in a supportive and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Presales Support Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Presales Support Specialist at Absorb Software, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Absorb Software. Tailor your message to explain why you’re drawn to them and how you can contribute as a Presales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Presales Support Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Absorb Software:When writing your cover letter, make sure to tailor your message specifically for Absorb Software. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Absorb Software
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Absorb Software that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Absorb Software that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Absorb Software’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
