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To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales
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Produce new vehicle orders
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Progress orders advising clients of any change
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Generate and issue new vehicle contracts and monitor return
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Arrange new vehicle deliveries / vehicle collections
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Arrange vehicle re-allocations where required
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To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary
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To manage and/or generate monthly customer invoicing and recharges
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To generate and authorise external supplier orders
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To produce regular and ‘ad-hoc’ client reports within defined time-scales
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To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary
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To maintain a professional attitude, building and maintaining relationships with internal and external customer
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To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales
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To deal with any concerns or issues that may arise, implementing preventative improvements
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To undertake and complete development solutions as deemed necessary and as required in the performance of the role
We are currently recruiting for a Sales Administrator/ Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience., * Account Management or sales administration experience
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Experience from within the n i e eki op kli c from within the motor or automotive industry.
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Customer service background/experience
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High levels of proficiency in Microsoft Office
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Ability to produce accurate work to tight deadlines under pressure with excellent time management skills
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Excellent written and verbal communication skills
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Excellent administration skills
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High level of Customer Care and quality service
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Problem solving ability
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Strong team player with strong negotiation skills
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Data/Information Analysis
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Empathic, positive, flexible outlook
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Full Driving Licence
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Degree educated or equivalent, * Account Management
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Automotive
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Motor
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Account Executive
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Sales Administrator
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Customer services
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Vehicle administration
Contact Detail:
Absolutely Recruitment Recruiting Team