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- Tasks: Lead a charity shop, manage staff, and optimise sales while ensuring compliance.
- Company: Join a dedicated charity focused on making a positive impact in the community.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a difference.
- Why this job: Be part of a mission-driven team that values community support and personal growth.
- Qualifications: Previous retail management experience is essential; charity sector experience is a plus.
- Other info: This role includes training volunteers and engaging with the local community.
The predicted salary is between 22000 - 30000 £ per year.
Salary: £26,000 per annum
Hours: 40 hour week (5 days per week including Saturdays)
Full time permanent role. Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.
Key Responsibilities:- Day-to-day shop management, including sorting donations and optimizing sales
- Training staff and volunteers
- Ensuring shop cleanliness and adherence to policies
- Control cash flow and process financial donations accurately
- Maintain social media presence to boost income
- Support budget setting and gift aid procedures
- Recruitment, training, and performance reviews for staff and volunteers
- Provide professional customer service and promote charity events
- Accept donations courteously
- Ensure compliance with trading standards and maintain accurate records
- Oversee equipment maintenance and repairs
- Manage shop security, including key holder responsibilities and CCTV usage
- Implement Health & Safety policy and ensure compliance
- Previous retail experience at management/supervisory level is essential
- Experience in the Charity sector beneficial
- Excelling communication skills
- Patient and hands-on
- Experience of dealing with vulnerable people is beneficial
- Effective staff and volunteer management
- Cash handling experience
Retail Manager employer: Absolutely Recruitment
Contact Detail:
Absolutely Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the charity sector and its unique challenges. Understanding the specific needs of a charity shop, such as managing donations and engaging with the community, will set you apart from other candidates.
✨Tip Number 2
Highlight your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed teams in the past, especially in retail or similar environments.
✨Tip Number 3
Showcase your ability to optimise sales through effective training and customer service. Think of ways you can improve the shopping experience and increase donations, and be ready to share these ideas.
✨Tip Number 4
Demonstrate your understanding of financial management in a retail context. Be prepared to discuss how you would handle cash flow, process donations accurately, and maintain records, as these are crucial for the role.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience, especially in charity shops if applicable. Use specific examples to demonstrate your skills in staff training, cash handling, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of the role. Mention how your experience aligns with the key responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to manage staff and volunteers, and experience with financial donations. These are crucial for the Retail Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Absolutely Recruitment
✨Showcase Your Retail Management Experience
Make sure to highlight your previous experience in retail management. Discuss specific examples where you successfully led a team, optimised sales, or improved shop performance. This will demonstrate your capability to handle the responsibilities of a Charity Shop Manager.
✨Emphasise Your Customer Service Skills
Since providing professional customer service is key in this role, prepare to share examples of how you've handled customer interactions in the past. Talk about any challenges you faced and how you resolved them, especially in a charity context.
✨Discuss Your Experience with Donations and Gift Aid
Be ready to discuss your understanding of gift aid procedures and how you've managed donations in previous roles. This shows that you are familiar with the financial aspects of running a charity shop and can help meet income targets.
✨Prepare for Questions on Staff Management
Expect questions about your approach to recruiting, training, and managing staff and volunteers. Share your strategies for motivating a team and ensuring compliance with policies, as this is crucial for maintaining a successful shop environment.
