Private Event & Wedding Coordinator

Private Event and Wedding Coordinator

Based in the Richmond upon Thames area

Salary: up to £30,000 per annum plus bonus and generous benefits

Full time permanent position (on-site)

We’re looking for a Private Event and Wedding Coordinator, on behalf of our client, a renowned venue nestled within a picturesque setting. The role involves selling the event space and coordinating a variety of events, including weddings, private parties, and corporate meetings. You will also support sales activities for the Members Club.

Key Responsibilities:

• Conduct show rounds of the Garden Rooms for weddings, meetings, private parties, Christmas parties, etc. with a pro-active selling technique
• To carry out all administrative tasks for the Sales and Events Department and to assist the Sales & Events Manager with sales and marketing aspects of the role
• To ensure all events are sold in the agreed terms for the organisation
• To ensure that all event details are always fully up to date.
• To ensure all financial transactions are in line with the organisation’s policies and procedures.
• To ensure that all departments receive function sheets, table plans and any other stationery prior to the event.
• To ensure the Managers are made aware of any issues or circumstances that may have impact on the business.
• Handle all internal and external calls in a professional and efficient manner, considering call response times, call handling and etiquette.
• Foster good working relationships across all departments to encourage interdepartmental support, creative thinking and ensure production and service standards are maintained across the organisation.
• Act as a role-model and proudly deliver excellent customer service to guests and colleagues.
• Manage your own diary appointments in an effective manner to ensure that appointments are both constructive, concise and of value to the business.
• Project a positive and joyful attitude, remain calm under pressure, create goodwill and nurture working relationships with all colleagues.
• Work in accordance with company standards and adhere to company practice and procedures including discipline and Health and Safety
• To promptly report any customer complaints to the Manager

Person Specification:

This is a wonderful opportunity for a candidate who is currently working as Wedding Coordinator seeking a fresh challenge or a candidate seeking a new role within events management.

• Previous experience within events management is essential
• Solid administration and organisational skills
• Proficiency in Microsoft Outlook, Word, and Excel.
• Knowledge HubSpot, Hop PMS is desirable, however training will be provided
• Strong communication skills, both written and verbal.Excellent customer service skills
• Exceptional attention to detail and accuracy in data entry
• Comfortable working to targets within a customer-focused environment
• Flexible on hours – happy to work weekends as and when required
• Ideally live within an easily commutable distance from Richmond upon Thames