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- Tasks: Support Account Manager in client relationships and manage vehicle orders.
- Company: Established organisation in Hampton with a focus on customer service.
- Benefits: Salary up to £29,000, bonuses, free parking, and professional development.
- Why this job: Join a dynamic team and enhance your communication and administrative skills.
- Qualifications: Experience in account management or sales administration, strong customer service skills.
- Other info: Full-time role with excellent career growth opportunities.
The predicted salary is between 25000 - 29000 £ per year.
Job Description
Based in Hampton.
Full time office-based role
Salary: £25, 000- £29, 000 per annum plus bonus and benefits
37.5 hours week – currently working between the hours of 8.00am 5.30pm
Free parking!
We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience.
Key Responsibilities: –
To provide support to Account Manager in maintaining and developing existing client relationships through proactive management
To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales
Produce new vehicle orders
Progress orders advising clients of any change
Generate and issue new vehicle contracts and monitor return
Arrange new vehicle deliveries / vehicle collections
Arrange vehicle re-allocations where required
To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary
To manage and/or generate monthly customer invoicing and recharges
To generate and authorise external supplier orders
To produce regular and ad-hoc client reports within defined time-scales
To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary
To maintain a professional attitude, building and maintaining relationships with internal and external customer
To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales
To deal with any concerns or issues that may arise, implementing preventative improvements
To undertake and complete development solutions as deemed necessary and as required in the performance of the role
Person Specification: –
Account Management or sales administration experience from within the motor or automotive industry.
Customer service background/experience
High levels of proficiency in Microsoft Office
Ability to produce accurate work to tight deadlines under pressure with excellent time management skills
Excellent written and verbal communication skills
Excellent administration skills
High level of Customer Care and quality service
Problem solving ability
Strong team player with strong negotiation skills
Data/Information Analysis skills
Positive, flexible outlook
Full Driving Licence desirable
Degree educated or equivalent desirable
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Account Executive employer: Absolutely Recruitment
Contact Detail:
Absolutely Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Account Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to account management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like reports or client communications, to demonstrate your administrative prowess and communication skills during interviews. Visuals can make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our system, so make sure you take that step!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your communication skills and any relevant experience in account management or sales administration, especially in the automotive industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've maintained client relationships or solved problems in previous jobs. We love seeing your personality come through!
Showcase Your Skills: Don’t forget to showcase your proficiency in Microsoft Office and any other relevant tools. If you have experience with data analysis or generating reports, make sure to mention that too. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Absolutely Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Account Executive. Familiarise yourself with the key responsibilities listed in the job description, especially around client management and documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is a must for this role, prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you solved a problem or improved a process. This will highlight your ability to handle client queries and maintain a professional attitude under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
